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Useful tips and maintenance 29
Telephone troubleshooting
Memo recorder troubleshooting (Onis Memo only)
If further troubleshooting is necessary, please contact your PHILIPS Help
Desk.
Problem Cause Solution
The line is bad and the
A
symbol is displayed.
The handset has reached its radio range
limit.
Move closer to the base station
and try again.
The handset emits an alert
beep when you try to make
an outside call.
An outside call is in progress on another
handset.
Wait for the call to end and try
again.
The
A
symbol is displayed. The handset
is out of range of the base station.
Move closer to the base station
and try again.
The
A
symbol is displayed. The handset
is not registered with the base station.
Register the handset with the
base station and try again.
Another handset is using menu mode
and the base station is busy.
Wait for the other handset to
leave menu mode and try again.
The handset emits an alert
beep when you try to make
an internal call.
The handset you are trying to reach may
be busy in an another call or out of range.
Wait for the other handset to
become available and try again.
Problem Cause Solution
The memo recorder does not
record your outgoing message.
You are not close enough to the
handset microphone.
Record a new outgoing message
closer to the microphone.
The memory is full. Erase messages to free sufficient
memory capacity.
The memo recorder does not
record the incoming calls.
You have not switch on the memo
recorder.
See
“Switching on the memo
recorder”
on page 14.
The message record switch is set to
off.
See
“Switching message record
on or off”
on page 17.
The memo recorder stopped
automatically.
The memo recorder memory is full. Erase messages to free sufficient
memory capacity.
The red indicator light on the
base station flashes quickly.
The memo recorder’s maximum
recording capacity (approx. 6 mn)
has been reached.
Erase messages to free sufficient
memory capacity.
A power failure has occurred. Reset the day and time setting of
the handset (see
“Setting the day
and time”
on page 13).
NO
OUT
MES
” is displayed. You have not recorded an outgoing
message.
See
“Recording an outgoing
message”
on page 12.
The remote control does not
work.
You have not entered the right code. Try again or see
“Calling into your
memo recorder by remote control”
on page 18.
You have not set a remote control
code.
See
“Entering a remote control
code”
on page 16.
33


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