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EN 43
20 Frequently
asked
questions
Make sure the telephone base is installed
properly, and battery is installed and charged
correctly.
For optimum daily performance, return the
handset to the telephone base after use.
The handset is out of range. Move it closer
to the base station.
If the handset displays [REGISTER],
register your handset.
Tip
For further information, see Chapter
14 ‘Registration’, Section ‘Register
additional handsets’.
Make sure the batteries are charged.
Make sure there is power and the phone
is connected.
Bad audio (crackles, echo, etc.).
The handset is nearly out of range. Move
it closer to the base station.
The phone receives interference from the
nearby electrical appliances. Move the
base station away from them.
The phone is at a location with thick walls.
Move the base away from them.
Make sure that the base station has
power supply.
Move the handset closer to the base
station.
enjoy the optimal call conditions.
Re-register the handset to the base
station.
The handset is not placed properly on the
base station/charger.
The charging contacts are dirty.
clean the contacts with a damp cloth.
Make sure the batteries are inserted
correctly.
Make sure the handset is placed properly
on the charger. When the handset is
placed correctly on the charger, you can
hear a docking tone. The battery icon
animates when charging.
The charging contacts are dirty.
clean the contacts with a damp cloth.
Batteries are defective. Purchase new
Check your phone connections.
The handset is out of range.
Move it closer to the base station.
Make sure there is a dial tone before dialing. It
is normal if the handset takes a second or two
to synchronize with the telephone base before
producing a dial tone. Wait an extra second
noise. Mute the handset before dialing, or dial
from another room in your home with less
background noise.
43


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