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Problem Possible solution
I do not see the
humidity level
change through
hygrometer
Make sure that you have assembled the humidication
lter round the lter support.
The humidication lter is dirty. Rinse and/or descale
the humidication lter (see the chapter ‘Clean the
humidication lter’).
Your room might have too much ventilation. Please
close doors and windows.
Your room size is too big.
There are some
white deposits on
the humidication
lter.
The white deposits are called scale and they consist of
minerals from the water. Scale on the humidication
lter aects the humidifying performance, however it
does not harm your health. Please follow the cleaning
instructions in the user manual.
The lter discolors
after some time.
The deposit is a natural eect of the lter material, and
it has no impact on humidication performance. Clean
the humidication lter frequently to remove the scale,
and replace the humidication lter every 6 months.
There is unpleasant
smell coming out
from the humidier.
Make sure that the water tank is lled with water.
Clean the humidication lter (see the chapter ‘Clean
the humidication lter’).
No air comes out of
the air outlet.
Put the plug of the humidier into the power socket
and switch on the humidier.
I do not see visible
mist coming out of
the humidier. Is it
working?
When mist is very ne, it is invisible. This humidier
has a NanoCloud humidication technology, which
produces healthy humid air from the outlet area
without formation of water mist. Therefore, you cannot
see the mist.
If the humidier is
not used for a long
time, How to store
and reuse it?
When the humidier is not used for a long time,
bacteria and mold may grow on the lters. please
follow below steps for storage and reuse.
Clean the water tank thoroughly and dry the
humidication lter before storage.
Check the lters before you start using the humidier
again. If the lter is very dirty with dark spots,
replace it (Please refer to the chapter “Replacing the
humidication lter” in User manual )
13


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