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3139 115 2xxx1
Troubleshooting (continued)
The DVD system does not
start playback.
There is no sound from the
centre and surround speakers.
Radio reception is poor.
The remote control does not
function properly.
Unable to play DivX movies.
The DVD system does not
work.
Insert a readable disc with the playback side facing down. The
DVD+R/CD-R must be finalised.
Check the disc type, colour system (PAL or NTSC) and region
code.
Check for any scratches or smudges on the disc.
Press SETUP to turn off the setup menu screen.
You may need to enter the password in order to change the
parental control rating level or to unlock the disc for playback.
Moisture may have condensed inside the system. Remove the
disc and leave the system turned on for about an hour.
Make sure the centre and surround speakers are connected
correctly.
Press SURR button to select a correct surround sound setting.
Make sure the source you are playing is recorded or broadcast
in surround sound (DTS, Dolby Digital, etc.).
If the signal is too weak, adjust the antenna or connect an
external antenna for better reception.
Increase the distance between the system and your TV or VCR.
Tune in to the correct frequency.
Place the antenna further away from any equipment that may be
causing the interference.
Select the source (DISC or TUNER, for example) before
pressing the function button (É, S ,
T).
Reduce the distance between the remote control and the
system.
Replace the batteries with new ones.
Point the remote control directly toward the IR sensor.
Check that the batteries are loaded correctly.
Check that the DivX file is encoded in Home Theatre mode
with DivX 5.x encoder.
Disconnect the power cord from the power outlet for a few
minutes. Reconnect the power cord and try to operate again as
usual.
Need Help? Visit us at www.philips.com/support
Problem Solution
001-049-hts3500-01-Eng 12/27/04, 6:29 PM47
47


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