Manual Philips HD7868 Senseo Quadrante (page 3 of 13) (English, German, Dutch, French)

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Problem Cause Solution

The pod(s) may

not have been

placed in the pod

holder properly.

Place the coffee pod(s) properly in the

centre of the pod holder, to prevent

water from escaping along the edge of

the pod(s). When you use two coffee

pods on top of each other, make sure

that the convex sides of both pods point

downwards and press the pods lightly

into the pod holder. Make sure that the

coffee in the pod is distributed evenly.

You may have

used the same

pod twice.

Place a new pod in the pod holder to

brew a fresh cup of coffee.

Perhaps you need

a different avour.

If you prefer a more robust avour,

Senseo

coffee pods with a stronger

blend are available.

HD7868, HD7866,

HD7864:

Perhaps

the strength

select switch is

set to mild coffee.

Set the strength select switch to

strong coffee.

The coffee is

too strong.

Perhaps you need

a different avour.

If you prefer a milder avour, Senseo

coffee pods with a milder blend are

available.

HD7868, HD7866,

HD7864: Perhaps

the strength select

switch is set to

strong coffee.

Set the strength select switch to mild

coffee.

Water

leaks from

the coffee

machine.

You have not

closed the lid

properly.

Close the lid properly and lock the

lever.

You overlled the

water reservoir.

Do not ll the water reservoir beyond

MAX level.

The sieve in the

centre of the pod

holder may be

clogged.

Check the pod holder. If the sieve is

clogged, use a washing-up brush to un

clog the sieve. If you cannot clean it prop-

erly with the washing-up brush, put the

pod holder in the machine and descale

the machine (see chapter ‘Descaling’).

The sealing ring

may be stuck

under the edge

of the distribution

disc.

Check if the sealing ring is stuck under

the edge of the distribution disc. If it is,

pull it out from under the distribution

disc carefully.

The machine has

been stored in a

room that was

not frost-free.

Contact the Philips Consumer Care

Centre in your country

Water drops

on the worktop

may be the result

of placing the

water reservoir

or removing and

removing used

pod(s).

Check if the water drops on the

worktop are not the result of placing

or removing the water reservoir or

removing used coffee pods. Make sure

that you do not remove the water

reservoir when the coffee machine

is heating up. This may cause water

that normally ends up in the water

reservoir to leak out of the machine.

In all other cases, contact the Philips

Consumer Care Centre in your country.

Tips and instructions

Flushing Flush the machine before you brew the rst cup of coffee or if

you have not used it for three days. The machine switches off automatically.

Height-adjustable drip tray You can adjust the height of the drip tray to

the height of your coffee cup.

Strength select (HD7868, HD7866, HD7864) You can choose

between strong coffee and mild coffee.

Problem Cause Solution

I got no or

very little

coffee when

I used the

machine for

the rst time.

You did not ush

the machine

before rst use.

Flush the machine before rst use.

When the machine has emptied a

complete water reservoir, you can

start to make a new coffee.

The light

in the on/

off button

ashes

slowly.

The machine is

heating up.

If this takes longer than two minutes,

contact the Philips Consumer Care

Centre in your country.

The light

in the on/

off button

ashes

quickly.

There is not

enough water

in the water

reservoir.

Fill the water reservoir and make

sure you place the water reservoir

properly into the machine.

The oat in the

water reservoir

may be stuck.

Empty the water reservoir and shake

it a few times to release the oat.

Clean the water reservoir with hot

water and some washing-up liquid or

in the dishwasher.

If these solutions do not solve the

problem, contact the Philips consumer

Care Centre in your country.

The coffee

is not hot

enough.

You have used

the machine for

a longer period

without descaling.

Perform the descaling procedure as

described in chapter CALC.

The coffee

temperature

in the cup

decreases

quickly.

Do not use cups

that are too large

or have thick

walls.

Use thin-walled cups. Thin-walled cups

absorb less heat from the coffee than

thick-walled cups.

You can preheat the coffee machine

and cup by brewing a cup of hot water

rst without placing a coffee pod in the

pod holder.

I cannot

open the lid.

A temporary

vacuum has

developed under

the lid.

Switch off the coffee machine. Pull up

the lever and wait 24 hours before

you open the lid. You may need to use

some force. Always make sure the pod

holders are clean and the sieve is not

clogged to prevent vacuum.

The coffee

machine

produces

less coffee

than before.

Perhaps the sieve

in the centre of

the pod holder is

clogged.

If the sieve is clogged, use a washing-

up brush to unclog the sieve. If you

cannot unclog it properly with the

washing-up brush, put the pod holder

in the machine and descale the

machine. Descale the machine

(see chapter CALC).

HD7868, HD7866,

HD7864: Perhaps

the strength select

switch is set to

strong coffee.

Set the switch to mild coffee to get a

normal amount of coffee.

I cannot

close the lid

properly.

Perhaps a used

coffee pod is

sticking to the

water distribution

disc.

If this is the case, remove the used pod.

The coffee

is not strong

enough.

You may not

have used the

right number

of pods or may

have pressed the

wrong button.

Use 1 pod in combination with the

1-cup pod holder and the 1-cup

button. Use 2 pods in combination

with the 2-cup pod holder and the

2-cup button.

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Philips HD7868 Senseo Quadrante Manual

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