Manual Philips HD6563 (page 3 of 13) (English, German, Dutch, French)

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Problem Solution

I cannot open

the lid.

A temporary vacuum has developed under the

lid. Switch o the coee machine. Pull up the

lever and wait 24 hours before you open the lid.

You may need to use some force. Always make

sure the pod holders are clean and the sieve is

not clogged to prevent vacuum.

The coee

machine produces

less coee than

before.

Make sure the intensity switch on the front of the

machine is in the right setting. When you adjust

the switch, the volume in the cup is also adjusted

(HD6569, HD6563 only).

Check the pod holder. If the sieve is clogged, use

a washing-up brush to unclog the sieve. If you

cannot clean it properly with the washing-up

brush, put the pod holder in the machine and

descale the machine (see chapter CALC).

Descale the machine (see CALC).

When I press the

1-cup or 2-cup

button, the

brewing briey

stops and then

continues again.

This Philips SENSEO® coee machine features a new

brewing technology. Just before it starts brewing

your coee, the machine rst carefully doses a small

amount of hot water onto the pod. This pre-brewing

ensures that the coee gets time to bloom before

the water starts owing for actual brewing.

Water leaks from

the machine.

Make sure that you do not overll the water

reservoir. Check that you place the water reservoir

on the appliance correctly.

Check the pod holder. If the sieve is clogged, use

a washing-up brush to unclog the sieve. If you

cannot clean it properly with the washing-up

brush, put the pod holder in the machine and

descale the machine (see chapter CALC).

Make sure that the coee pod has been put

properly in the centre of the pod holder.

In all other cases, contact the Philips Consumer

Care Centre in your country.

I cannot close the

lid properly.

Check if a used coee pod is sticking to the water

distribution disc. If this is the case, remove the

used pod.

Check if you used the correct pod holder.

Use 2 pods in combination with the deeper 2-cup

pod holder.

The SENSEO®

coee is not

strong enough.

Make sure that the intensity switch is in the

position you want (HD6569, HD6563 only).

Make sure that you place the coee pod(s)

properly in the centre of the pod holder and

ensure the coee in the pod is evenly distributed.

If you prefer a more robust avour, SENSEO®

coee pods with a stronger blend are available.

The SENSEO®

coee is too

strong.

Make sure that the intensity switch is in the

position you want (HD6569, HD6563 only).

If you prefer a milder avour, SENSEO® coee

pods with a milder blend are available.

The coee is not

hot enough.

Do not use cups that are too large, as they cause

the coee to get cold more quickly. Make sure

the cups have a capacity of at least 150ml.

The machine has

been stored in a

room that was not

frost-free.

Contact the Philips Consumer Care Centre in your

country.

Tips and instructions

Flush the machine before rst use and if the machine has not been

used for one day. After the ushing cycle (which only takes approx.

2 minutes), the machine is ready for brewing SENSEO® coee.

- Select the strong short coee recipe by double tap on the 1 cups

button for 1 cup of strong short coee (HD6569, HD6563).

- Select the strong short coee recipe by double tap on the 2 cups

button for a double cup of strong short coee (HD6569, HD6563).

- While the machine is heating up, you can select the number of cups

you want to brew. The machine brews the cup or cups immediately

after it has heated up.

- You can stop the brewing cycle at any time by pressing the same

button (1-cup button or 2-cup button) that you pressed to start

brewing coee.

- The machine is intended for normal

household use only. It is not intended for

use in environments such as sta kitchens

of shops, oces, farms or other work

environments. Nor is it intended to be

used by clients in hotels, motels, bed and

breakfast and other residential environments.

Compliance with standards

- This Philips appliance complies with all applicable standards and

regulations regarding exposure to electromagnetic elds.

- The energy consumption of this machine in o mode is less than

1 watt. This means that this machine complies with European

Directive 2005/32/EC, which sets the ecological design

requirements for energy-using products.

Frost-free storage

If you already used the coee machine and have therefore already

ushed it with water, you may only use and store it in a frost-free place

to prevent it from becoming damaged.

Ordering accessories

To buy accessories or spare parts, visit www.shop.philips.com/service

or go to your Philips dealer. You can also contact the Philips Consumer

Care Centre in your country (see the worldwide guarantee leaet for

contact details).

Guarantee and support

If you need information or support, please visit www.philips.com/

support or read the separate worldwide guarantee leaet.

The purchase of the Philips SENSEO® coee machine does not

exhaust any of the rights of Jacobs Douwe Egberts or Philips under

any of their patents nor does it confer upon the purchaser a licence

under these patents.

Recycling

- This symbol means that this product shall not be disposed of with

normal household waste (2012/19/EU) (Fig. 1).

- Follow your country‘s rules for the separate collection of electrical

and electronic products. Correct disposal helps prevent negative

consequences for the environment and human health.

Troubleshooting

This chapter summarises the most common problems you could

encounter with the machine. If you are unable to solve the problem

with the information below, visit www.philips.com/support for a list

of frequently asked questions or contact the Consumer Care Centre in

your country.

The CALC light

ashes.

You have pressed the 1-cup button and the 2-cup

button at the same time. This started the descaling

cycle. If you did not intend to start the descaling

cycle, simply press the on/o button to switch o

the machine. If you did intend to start the descaling

cycle, do not interrupt this cycle but let the

appliance operate until the water reservoir is empty.

The CALC

light lights up

continuously after

descaling.

The descaling procedure has not been

completed. Perform the descaling procedure as

described in chapter CALC. Do not switch o the

machine during descaling.

Water continued

to ow from the

spout when I used

the machine for

the rst time.

The machine was performing the ushing cycle.

You have to place a bowl of 1.5 litres under the

spout.

The light ring

around the on/o

button continues

to ash rapidly.

Make sure that there is enough water in the water

reservoir and that the water reservoir is placed

properly.

There is not enough water in the water reservoir

(i.e. above the MIN level if you want to brew 1 cup).

Check if the oat in the water reservoir is stuck.

Empty the water reservoir and shake it a few

times to release the oat. Clean the water

reservoir with hot water and some washing-up

liquid or in the dishwasher.

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Philips HD6563 Manual

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