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11 Troubleshooting
Warning
Never remove the casing of this apparatus.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
apparatus, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips web site (www.
philips.com/support). When you contact Philips,
ensure that the apparatus is nearby and the
model number and serial number are available.
No power
Ensure that the AC power plug of the unit
is connected properly.
Ensure that there is power at the AC
outlet.
To save power, the unit switches to
standby automatically 15 minutes after
a play reaches the end and no control is
operated.
No sound or poor sound
Adjust the volume.
Check that the speakers are connected
correctly.
Check if the stripped speaker wires are
clamped.
Left and right sound outputs reversed
Check the speaker connections and
location.
No response from the unit
Disconnect and reconnect the AC power
plug, then turn on the unit again.
Remote control does not work
Before you press any function button, rst
select the correct source with the remote
control instead of the main unit.
Reduce the distance between the remote
control and the unit.
Insert the battery with their polarities (+/–
signs) aligned as indicated.
Replace the battery.
Aim the remote control directly at the
sensor on the front of the main unit.
No disc detected
Insert a disc.
Check if the disc is inserted upside down.
Wait until the moisture condensation at
the lens has cleared.
Replace or clean the disc.
Use a nalized CD or correct format disc.
Cannot display some les in USB device
The number of folders or les in the USB
device has exceeded a certain limit. This
phenomenon is not a malfunction.
The formats of these les are not
supported.
USB device not supported
The USB device is incompatible with the
unit. Try another one.
Poor radio reception
Increase the distance between the unit and
your TV or VCR.
If the signal is too weak, adjust the antenna
or connect an external antenna for better
reception.
Clock/timer setting erased
Power has been interrupted or the power
cord has been disconnected.
Reset the clock/timer.
Timer does not work
Set the clock correctly.
Switch on the timer.
Music playback is unavailable on the system
even after successful Bluetooth connection.
The device cannot be used with the unit
to play music.
The audio quality is poor after connection
with a Bluetooth-enabled device.
The Bluetooth reception is poor. Move the
device closer to the unit or remove any
obstacle between the device and the unit.
23


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