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DS9830W
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  • Page 1

    Always there to help you
    Register your product and get support at
    www.philips.com/support

    Question?
    Contact
    Philips

    User manual

    DS9830W



  • Page 2



  • Page 3

    Contents
    1 Important

    2
    Safety 2
    Notice 3

    2 Your Entertainment System

    5
    Introduction 5
    What's in the box
    5
    What else you need
    5
    Overview of the wireless
    SoundSphere speakers
    6
    Overview of the remote control
    7

    8 Product information

    25
    25

    9 Troubleshooting©

    26

    Specifications

    3 Prepare

    8
    Connect 8
    Prepare the remote control
    9

    4 Connect to your home Wi-Fi
    network for AirPlay

    10
    Method 1: Use Wi-Fi network login
    sharing 10
    Method 2: Connect to a WPS router
    11
    Method 3: Connect to a non-WPS
    Wi-Fi router
    12

    5 Play

    Stream audio from your iTunes music
    library to DS9830W
    Control play
    Use advanced sound settings
    Play from an external device

    18
    18
    20
    21
    21

    6 Charge your iPod/iPhone/iPad
    through USB socket

    22

    7 Update firmware

    23

    Option 1: Update through Philips
    SoundStudio (recommended)
    Option 2: Update through a USB
    mass storage device or PC/Mac

    23
    23

    EN

    1



  • Page 4

    1 Important
    Safety
     
    Information for Europe:
    To reduce the risk of fire or electric shock, do
    not expose the product to rain or moisture and
    do not place any objects filled with liquids, such
    as vases, on the product.

    n This product may include batteries. Please
    refer to safety and disposal instructions
    for batteries in this user manual.
    o Where the mains plug or an appliance
    coupler is used as the disconnect device,
    the disconnect device shall remain readily
    operable.
     
    Warning
    •• Never remove the casing of this apparatus.
    •• Never lubricate any part of this apparatus.
    •• Never place this apparatus on other electrical
    equipment.

    a Read these instructions.

    •• Keep this apparatus away from direct sunlight, naked

    b Keep these instructions.

    •• Ensure that you always have easy access to the power

    c Heed all warnings.
    d Follow all instructions.
    e Do not use this product near water.
    f Clean only with dry cloth.
    g Do not block any ventilation openings.
    Install in accordance with the
    manufacturer's instructions.
    h Do not remove the casing of this product.
    i Only use this product indoors. Do
    not expose the product to dripping /
    splashing water, rain or high humidity.
    j Keep this product away from direct
    sunlight, naked flames or heat.
    k Do not install near any heat sources
    such as radiators, heat registers, stoves,
    or other electrical equipment (including
    amplifiers).
    l Do not place any other electrical
    equipment on the product.
    m Do not place any sources of danger
    on the product (e.g. objects containing
    liquids, burning candles).

    2

    EN

    flames or heat.

    cord, plug or adaptor to disconnect this apparatus from
    the power.

     
    Risk of overheating! Never install this apparatus
    in a confined space. Always leave a space of
    at least four inches around this apparatus for
    ventilation. Ensure curtains or other objects
    never cover the ventilation slots on this
    apparatus.
     

    Mains fuse
    This information applies only to products with a
    UK mains plug.
    This product is fitted with an approved molded
    plug. If you replace the fuse, use one with:
    • the ratings shown on the plug,
    • a BS 1362 approval, and
    • the ASTA approval mark.
    Contact your dealer if you are not sure about
    what type of fuse to use.
    Caution: To conform with the EMC directive
    (2004/108/EC), do not detach the plug from
    the power cord.



  • Page 5

    Notice

    Hereby, WOOX Innovations declares that this
    product is in compliance with the essential
    requirements and other relevant provisions
    of Directive 1999/5/EC. You can find the
    Declaration of Conformity on www.philips.com/
    support.
     
    Any changes or modifications made to this
    device that are not expressly approved by
    WOOX Innovations may void the user’s
    authority to operate the equipment.
     
    Philips and the Philips’ Shield Emblem are
    registered trademarks of Koninklijke Philips N.V.
    and are used by WOOX Innovations Limited
    under license from Koninklijke Philips N.V.”
     
    Specifications are subject to change without
    notice. WOOX reserves the right to change
    products at any time without being obliged to
    adjust earlier supplies accordingly.  

    Your product is designed and manufactured
    with high quality materials and components,
    which can be recycled and reused.

    This symbol means that the product contains
    batteries covered by European Directive
    2013/56/EU which cannot be disposed of with
    normal household waste.
    Inform yourself about the local separate
    collection system for electrical and electronic
    products and batteries. Follow local rules and
    never dispose of the product and batteries
    with normal household waste. Correct disposal
    of old products and batteries helps prevent
    negative consequences for the environment and
    human health.
    Removing the disposable batteries
    To remove the disposable batteries, see battery
    installation section.  
     
    Information about the use of batteries:
    Caution
    •• Risk of leakage: Only use the specified type of batteries.
    Do not mix new and used batteries. Do not mix
    different brands of batteries. Observe correct polarity.
    Remove batteries from products that are not in use for
    a longer period of time. Store batteries in a dry place.
    •• Risk of injury: Wear gloves when handling leaking
    batteries. Keep batteries out of reach of children and
    pets.
    •• Risk of explosion: Do not short circuit batteries. Do
    not expose batteries to excessive heat. Do not throw
    batteries into the fire. Do not damage or disassemble
    batteries. Do not recharge non-rechargeable batteries.

     

    This symbol on a product means that the
    product is covered by European Directive
    2012/19/EU.

    EN

    3



  • Page 6

    Environmental information
    All unnecessary packaging has been omitted.
    We have tried to make the packaging easy to
    separate into three materials: cardboard (box),
    polystyrene foam (buffer) and polyethylene
    (bags, protective foam sheet.)
    Your system consists of materials which can
    be recycled and reused if disassembled by
    a specialized company. Please observe the
    local regulations regarding the disposal of
    packaging materials, exhausted batteries and old
    equipment.
     

    “Made for iPod,” “Made for iPhone,” and “Made
    for iPad” mean that an electronic accessory
    has been designed to connect specifically to
    iPod, iPhone, or iPad, respectively, and has
    been certified by the developer to meet
    Apple performance standards. Apple is not
    responsible for the operation of this device
    or its compliance with safety and regulatory
    standards. Please note that the use of this
    accessory with iPod, iPhone, or iPad may affect
    wireless performance.
    AirPlay, iPod, and iPhone are trademarks of
    Apple Inc., registered in the U.S. and other
    countries. iPad is a trademark of Apple Inc.
     
    Class II equipment symbol:

    CLASS II apparatus with double insulation, and
    no protective earth provided.
     

    4

    EN

    Note
    •• The type plate is located on the bottom of the
    apparatus.



  • Page 7

    2 Your
    Entertainment
    System
    Congratulations on your purchase, and
    welcome to Philips! To fully benefit from the
    support that Philips offers, register your product
    at www.philips.com/welcome.
    If you contact Philips, you will be asked for the
    model and serial number of this apparatus. The
    model number and serial number are on the
    bottom of the apparatus. Write the numbers
    here:
    Model No. __________________________
    Serial No. ___________________________

    Introduction
    Apple AirPlay technology enables you to play
    your iTunes music library, hosted on a Mac, PC,
    iPhone, iPod touch, or iPad on any AirPlayenabled device (for example, your DS9830W)
    connected to the Wi-Fi network.
    With an AirPlay-enabled device (for example,
    your DS9830W), you can:
    • stream audio from your iTunes music library
    to any room in your house
    • choose which AirPlay-enabled devices you
    want to play music on (if you have more
    than one such devices in your house)
    • stream audio to multiple AirPlay-enabled
    devices at the same time (from the iTunes
    music library on your PC/Mac only)
    Tip
    •• Please visit www.philips.com/welcome for information
    about more Philips AirPlay-enabled devices.

     
    With DS9830W, you can also:

    • play music from other audio devices
    through the MP3-LINK socket.
    • charge your iPod/iPhone/iPad through the
    USB socket.

    What's in the box
    Check and identify the contents of your
    package:
    • Main unit (2 x wireless SoundSphere
    speakers, with a built-in Wi-Fi module)
    • 1 x speaker connection cable
    • 1 x AC power cord (for the main unit)
    • 1 x remote control (for the main unit)
    • 1 x 3.5mm audio cable cable
    • Printing materials

    What else you need
    To stream audio wirelessly by AirPlay, you need:
    • A Wi-Fi certified router
    • A host for your iTunes music library,
    for example, an iPod touch/iPhone/iPad
    installed with iOS 4.3.3 (or later) or a Wi-Fi
    enabled PC/Mac installed with iTunes 10.2.2
    (or later)
    Your DS9830W should be connected to the
    same local network as your iTunes host device
    through the Wi-Fi router.

    List of compatible iTunes host devices
    for AirPlay
    In terms of AirPlay, DS9830W is compatible
    with:
    • a Wi-Fi enabled PC/Mac installed with
    iTunes 10.2.2 (or later); and
    • the following iPod/iPhone/iPad models
    installed with the latest iOS version:
    Made for
    • iPhone 5
    • iPhone 4S
    • iPhone 4
    • iPhone 3GS
    EN

    5



  • Page 8










    iPad (4th generation)
    iPad mini
    iPad (3rd generation)
    iPad 2
    iPad
    iPod touch (5th generation)
    iPod touch (4th generation)
    iPod touch (3rd generation)

    • Connect an iOS device through an
    Apple USB cable (not supplied) for
    charging.
    • Connect a USB mass storage device
    for firmware upgrade.
    b

    • Turn the unit on/off.
    • (Press and hold) reset the unit.

    c MP3-LINK
    • Connect an external audio player
    through the supplied MP3 link cable.

    Overview of the wireless
    SoundSphere speakers

    d ~ AC IN
    • Connect the power cord.
    e Speaker connectors (+/-)
    • Connect the two speakers through the
    supplied speaker cable.

    a

    g
    f

    b
    c

    e

    d

    g WI-FI STATUS LED indicator
    • Show the current status of the unit.
    h IR sensor
    • Detect signals from the remote
    control. Point the remote control
    directly at the sensor.

    h

    a USB socket (not supporting music play)
    • Connect an iOS device (upgraded to
    iOS 5.0 or later) through an Apple
    USB cable (not supplied) for Wi-Fi
    Network Login Sharing (see 'Method
    1: Use Wi-Fi network login sharing' on
    page 10).

    6

    f WI-FI SETUP
    • Connect the unit to a Wi-Fi network.

    EN



  • Page 9

    Overview of the remote
    control
    a
    b

    g

    c

    f
    e

    d

    a
    b

    • Turn the unit on/off.
    • Select the AirPlay device audio source.

    c +/• Adjust volume.
    d
    e
    f
    g

    • Mute or restore volume.
    /
    • Skip to the previous/next track.
    • Start or pause play.
    • Select the MP3 link audio source.

    EN

    7



  • Page 10

    5

    3 Prepare

    6

    Always follow the instructions in this chapter in
    sequence.

    Connect

    Screw the left black (-) connector to
    secure the cable.
    Repeat steps 2-5 to insert the other
    speaker cable into the right connectors.

    Connect power
    Caution
    •• Risk of product damage! Make sure that the power

    Connect speaker cables
    Note
    •• Insert the stripped portion of each speaker wire into

    supply voltage matches the voltage printed on the
    bottom of the unit.
    •• Risk of electric shock! When you unplug the AC cord,
    always pull the plug from the socket. Never pull the
    cord.
    •• Before you connect the AC cord, make sure that you
    have completed all the other connections.

    the socket completely.

    •• For optimal sound, use the supplied speakers only.

    1

    1
    2
    3
    4

    8

    2

    3

    Unscrew the speaker connectors.
    Insert fully the end of a speaker cable with
    red mark into the left red (+) connector.



    Connect the AC power cord to
    • the ~ AC IN socket on the back of the
    main speaker.
    • the wall power socket.

    Screw the left red (+) connector to secure
    the cable.

    Turn DS9830W on

    Insert fully the end of a speaker cable
    without red mark into the left black (-)
    connector.

    After proper power connection, the unit
    switches on automatically.
    • Wait for successful boot-up of the unit.

    EN



  • Page 11

    »» The boot-up takes about 25 seconds.
    »» During boot-up, the indicator on the
    back of the main speaker blinks yellow.
    »» After boot-up, for first-time setup, the
    WI-FI STATUS indicator turns solid
    yellow, and the unit is ready for Wi-Fi
    setup. If a Wi-Fi connection has been
    set up previously, the WI-FI STATUS
    indicator blinks green slowly to search
    for the set up Wi-Fi network.



    Note
    •• Before you press any function button on the remote

    control, first select the correct source with the remote
    control instead of the main unit.
    •• If you are not going to use the remote control for a
    long time, remove the battery.
    •• Point the remote control directly at the IR sensor on
    the front of the main speaker for better reception.

    To switch the unit to standby mode, press
    .
    To switch the unit on from standby mode,
    press again.

    Prepare the remote control
    Caution
    •• Risk of explosion! Keep batteries away from heat,
    sunshine or fire. Never discard batteries in fire.

    For first-time use:
    • Remove the protective tab to activate the
    remote control battery.
    To replace the remote control battery:

    1
    2
    3

    Open the battery compartment.
    Insert one CR2032 battery with correct
    polarity (+/-) as indicated.
    Close the battery compartment.
    EN

    9



  • Page 12

    4 Connect to
    your home WiFi network for
    AirPlay

    You have a Wi-Fi
    enabled device with
    an Internet browser,
    such as an iPod touch/
    iPhone/iPad or a Wi-Fi
    enabled PC/Mac.

    Choose method
    3 (see 'Method 3:
    Connect to a nonWPS Wi-Fi router'
    on page 12).

    Before connection of DS9830W to you home
    Wi-Fi network, make sure that:
    a your Wi-Fi router is powered on and
    working properly.
    b DS9830W has been powered on and
    booted up successfully (see 'Turn
    DS9830W on' on page 8).
     Once connected successfully, DS9830W will
    remember your home Wi-Fi settings. Then
    you can enjoy AirPlay whenever DS9830W is
    powered on and connected to your home WiFi network automatically.

    To connect DS9830W to your existing home
    Wi-Fi network, you need to apply your home
    Wi-Fi settings to DS9830W.
    Choose your best setup method based on the
    preconditions listed below.
    Precondition
    You have an iPod
    touch/iPhone/iPad
    upgraded to iOS 5.0
    or later.
    Your Wi-Fi router is
    enabled with WPS
    (Wi-Fi Protected
    Setup) and supports
    PBC (Push Button
    Connection).

    10

    EN

    Setup method
    Choose method
    1 (recommended)
    (see 'Method 1: Use
    Wi-Fi network login
    sharing' on page 10).
    Choose method
    2 (see 'Method 2:
    Connect to a WPS
    router' on page 11).

    Method 1: Use Wi-Fi network
    login sharing
    1
    2

    Connect your iPod touch/iPhone/iPad to
    your home Wi-Fi network.
    Connect your iPod/iPhone/iPad to the
    main speaker through an Apple USB cable
    (not supplied).



  • Page 13

    3

    Press WI-FI SETUP on the back of the
    main speaker.
    »» The following dialog box is displayed.

    Method 2: Connect to a WPS
    router
    Note
    •• Before you press any button on DS9830W, make sure
    that DS9830W has been booted up successfully (see
    'Turn DS9830W on' on page 8).

    1

    Press the WPS button on your home Wi-Fi
    router.

    WPS

    4

    2
    Tap ALLOW (allow) to share your Wi-Fi
    settings with DS9830W.
    »» After a while, the WI-FI STATUS
    indicator on the back of the main
    speaker turns solid green, and the unit
    beeps.
    »» DS9830W is connected to your
    existing home Wi-Fi network
    successfully.

    Shortly after step 1, press WI-FI SETUP on
    the back of the main speaker.
    »» The WI-FI STATUS indicator blinks
    yellow, green and red alternately.
    »» Within 2 minutes, the WI-FI STATUS
    indicator turns solid green, and the unit
    beeps.
    »» DS9830W is connected to your home
    Wi-Fi network successfully.

    EN

    11



  • Page 14

    The Wi-Fi enabled device can be an iPod touch/
    iPhone/iPad or a Wi-Fi enabled PC/Mac.
    Follow the sequence below for connection of
    DS9830W to a non-WPS Wi-Fi router.

    1

    WIFI
    SETUP

    Tip
    •• For some Wi-Fi routers, you may need to hold the

    WPS button for Wi-Fi connection or enable the WPS
    PBC function from the router configuration pages. See
    the user manuals of the specific routers for details.
    •• If the WI-FI STATUS indicator on DS9830W stays
    yellow, it means that the Wi-Fi connection has failed.
    Please wait for 2 minutes and try again. If the problem
    remains, try to set up the Wi-Fi connection manually
    (see 'Method 3: Connect to a non-WPS Wi-Fi router'
    on page 12).
    •• If the Wi-Fi connection fails again, restart DS9830W,
    and then try again.

    Method 3: Connect to a nonWPS Wi-Fi router
    Note
    •• You can also follow the procedures below to connect
    DS9830W to a WPS router manually.

    To connect DS9830W to a Wi-Fi router
    manually, you need access to DS9830W's
    built-in configuration web page for change of
    its internal Wi-Fi settings. To do so, you need a
    Wi-Fi enabled device with an Internet browser
    for temporary Wi-Fi connection to DS9830W.
    12

    EN

    2

    3

    4
    5

    6

    Collect settings of your home Wi-Fi router
    and write down on paper for use during
    DS9830W Wi-Fi setup (see 'Collect
    settings of your home Wi-Fi router' on
    page 12).
    Make sure that DS9830W is in Assisted
    Wi-Fi Setup mode. If not, switch
    DS9830W to Assisted Wi-Fi Setup mode
    (see 'Switch DS9830W to Assisted Wi-Fi
    Setup mode' on page 13).
    »» A new Wi-Fi network created by
    DS9830W will appear, with the
    network name (SSID) of Philips_Install
    XXXXXX.
    Connect your Wi-Fi enabled device to the
    newly created Wi-Fi network temporarily
    (see 'Connect your Wi-Fi enabled device
    to the newly created Wi-Fi network' on
    page 13).
    Open the built-in web page of DS9830W
    with the Internet Browser of your Wi-Fi
    enabled device (see 'Open the built-in web
    page of DS9830W' on page 15).
    Configure the internal Wi-Fi settings of
    DS9830W based on the settings you
    wrote on paper at step 1 (see 'Configure
    the internal Wi-Fi settings of DS9830W'
    on page 15).
    Restore your Wi-Fi enabled device back
    to your existing home Wi-Fi settings (see
    'Restore your Wi-Fi enabled device back
    to your existing home Wi-Fi setting' on
    page 16).

    Collect settings of your home Wi-Fi
    router
    Note
    •• Always consult the user manual of your home Wi-Fi
    router for detailed instructions.



  • Page 15

    1
    2
    3
    4

    Connect your Wi-Fi enabled device to
    your existing home Wi-Fi network.
    Launch the Internet browser (for example,
    Apple Safari or Microsoft Internet
    Explorer) on your Wi-Fi enabled device.
    Open the configuration page of your
    home Wi-Fi router.
    Find the Wi-Fi settings tab and write down
    the following information on paper:
    A Network name (SSID)
    B Wi-Fi security mode (usually WEP,
    WPA or WPA2 if enabled)
    C Wi-Fi password (if Wi-Fi security is
    enabled)
    D DHCP mode (enabled or disabled)
    E Static IP address settings (if DHCP
    mode is disabled)

    Connect your Wi-Fi enabled device to
    the newly created Wi-Fi network
    The new Wi-Fi network created by DS9830W
    only allows access of one Wi-Fi enabled device.
    To avoid interference from any other Wi-Fi
    devices, you are recommended to temporarily
    disable the Wi-Fi function on your other Wi-Fi
    devices.
     
    Option 1: Use your iPod touch/iPhone/iPad

    1

    Select Settings -> Wi-Fi on your iPod
    touch/iPhone/iPad.

    Switch DS9830W to Assisted Wi-Fi
    Setup mode


    After successful boot-up (see 'Turn
    DS9830W on' on page 8), press and hold
    WI-FI SETUP on the back of the main
    speaker.
    »» The WI-FI STATUS indicator blinks
    green and yellow alternately.
    »» A new Wi-Fi network of DS9830W
    itself is created, with the network name
    (SSID) of Philips_Install XXXXXX.
    »» It takes about 45 seconds for successful
    creation of this new Wi-Fi network.
    Note

    •• After you finish manual Wi-Fi setting for DS9830W, this
    new Wi-Fi network disappears.
    •• If you fail to enter Assisted Wi-Fi Setup mode, power
    off DS9830W and power on it, then try again after
    successful boot-up.
    •• Make sure that there are no other Philips AirPlayenabled devices in Assisted Wi-Fi Setup mode at the
    same time. Multiple new Wi-Fi networks created this
    way may interfere with each other.

    2

    Select Philips_Install XXXXXX from the
    list of available networks.

    EN

    13



  • Page 16

    Philips_Install XXXXXX
    Philips_Install XXXXXX

    3

    3

    Select Philips_Install XXXXXX from the
    list of available networks.

    Philips_Install XXXXXX

    Wait until successful Wi-Fi connection on
    your iPod touch/iPhone/iPad.
    »» is displayed at the upper left corner
    of your iPod touch/iPhone/iPad.
    Tip

    •• If Philips_Install XXXXXX is not in the list, try to scan
    the available Wi-Fi networks again.

    4

    Wait until successful Wi-Fi connection on
    your PC/Mac.

     
    Option 2: Use your Wi-Fi enabled PC/Mac
    Philips_Install XXXXXX

    Note
    •• See the user manual of your PC/Mac for how to
    connect your PC/Mac to a Wi-Fi network.

    •• During Wi-Fi network connection, do not connect any
    network cable to your PC/Mac.

    1
    2

    14

    Open the Wi-Fi setup tool or control
    panel on your PC/Mac.
    Scan the available Wi-Fi networks.

    EN



  • Page 17

    Tip

    Note

    •• If Philips_Install XXXXXX is not in the list, try to scan
    the available Wi-Fi networks again.

    •• Make sure that the settings on the configuration web

    page match your home Wi-Fi network settings that you
    wrote on paper.

    Open the built-in web page of
    DS9830W

    1
    2

    Launch Apple Safari browser or any other
    Internet browser on your Wi-Fi enabled
    device.
    Type in 192.168.1.1 at the browser
    address bar and confirm.
    »» The DS9830W configuration web
    page is displayed.
    Philips SoundSphere XXXXXX

    192.168.1.1
    Philips SoundSphere XXXXXX



    Configure the internal Wi-Fi settings
    of DS9830W

    Follow the on-screen instructions to
    configure and confirm the internal Wi-Fi
    settings of DS9830W.
    »» After a while, the WI-FI STATUS
    indicator on the back of DS9830W
    stops blinking and turns solid green,
    and the unit beeps.
    »» DS9830W is connected to your
    existing home Wi-Fi network
    successfully.

    On the DS9830W configuration web page,
    you can configure the internal Wi-Fi settings
    of DS9830W for connection of DS9830W to
    your existing home Wi-Fi network.
    EN

    15



  • Page 18

    Note
    •• If the WI-FI STATUSindicator on DS9830W does not
    stay green steadily, it means that the Wi-Fi connection
    has failed. Please power off both your Wi-Fi router
    and DS9830W and then power on them again to see
    whether DS9830W can be connected to your home
    Wi-Fi network. If the problem remains, try the above
    procedures again.
    •• After you finish the above configuration or power-off
    and power-on of DS9830W, the new Wi-Fi network
    created by DS9830W will disappear.

    Tip
    •• If you like, you can change the name of your DS9830W
    in Philips Fidelio Device Name on the DS9830W
    configuration web page. This is helpful when you have
    multiple Philips AirPlay-enabled devices in your house
    and you need to distinguish between them.

    Restore your Wi-Fi enabled device
    back to your existing home Wi-Fi
    setting
    Note

    2

    Select your network name (SSID) from the
    list of available wireless networks.

    •• Make sure that the settings at steps 2 to 3 below match
    your home Wi-Fi network settings you wrote on paper.

    1

    Select Settings -> Wi-Fi on your iPod
    touch/iPhone/iPad.
    • Or open the list of available Wi-Fi
    networks on your PC/Mac.

    3
    16

    EN

    Enter the network key if required.



  • Page 19

    4

    Wait until successful Wi-Fi connection to
    your home Wi-Fi network.

    Optional: Change the internal WiFi settings or rename your device
    through Safari
    If you use Safari on your Wi-Fi enabled PC/
    Mac, you can also select 'Philips SoundSphere
    XXXXXX' from the Bonjour pull-down list to
    enter the DS9830W configuration web page
    directly. Here, you can change the internal Wi-Fi
    settings or rename your device easily.

    1

    2

    3

    Philips SoundSphere XXXXXX

    4

    Change the internal Wi-Fi settings or
    rename your device on the web page.

    Click -> Preferences.
    »» The Bookmarks menu is displayed.

    Tick Include Bonjour for Bookmarks bar.

    Select Philips SoundSphere XXXXXX
    from the Bonjour pull-down list shown at
    the bookmarks bar.
    »» The DS9830W configuration web
    page is displayed.

    EN

    17



  • Page 20

    5 Play
    Note
    •• The USB socket on the back of the main speaker does
    not support music play. Never attempt to connect any
    device to this socket for such purpose.

    Stream audio from your
    iTunes music library to
    DS9830W
    Note
    •• Make sure that your iTunes host device is connected

    to the same Wi-Fi network as DS9830W. Your iTunes
    device can be an iPod touch/iPhone/iPad installed with
    iOS 4.3.3 (or later) or a Wi-Fi enabled PC/Mac installed
    with iTunes 10.2.2 (or later).
    •• For iPhone 4S users: To ensure optimal performance
    of AirPlay streaming, upgrade your iPhone 4S to iOS
    5.1 or later.
    •• To play music wirelessly, make sure that your iPod
    touch/iPhone/iPad is disconnected from the USB socket
    on the back of the main speaker.

    3

    Select Philips SoundSphere XXXXXX (or
    user customized name) from the AirPlay
    list.

    Stream from your iPod touch/iPhone/
    iPad

    1
    2

    Launch the iPod/Music application on your
    iPod touch/iPhone/iPad.
    Tap the AirPlay icon.

    Philips SoundSphere
    ere XXX
    XXXXXX

    18

    EN



  • Page 21

    4

    Select a media file and start play.
    »» After a while, you will hear music from
    DS9830W.

    3

    Select Philips SoundSphere XXXXXX (or
    user customized name) from the AirPlay
    list.

    Philips SoundSphere XXXXXX

    4
    Note

    Select a media file and start play.
    »» After a while, you will hear music from
    DS9830W.

    •• If you fail to hear music after successful setup, do one of
    the following on your iPod touch/iPhone/iPad:

    •• (1) Disconnect and then re-connect to the same Wi-Fi
    router again;

    •• (2) Close all applications running at the background;
    •• (3) Power off and then power on your iPod touch/
    iPhone/iPad again.

    Philips SoundSphere XXXXXX

    Stream from your PC/Mac

    1
    2

    Launch iTunes 10.2.2 (or a later version)
    on your PC/Mac.
    Click the AirPlay icon on the window.

    EN

    19



  • Page 22

    Tip
    •• When you stream audio from your iTunes music library
    on a PC/Mac, you can select more than one AirPlayenabled devices (if available) at step 3 to stream music
    to all of them at the same time.
    •• If you are using an earlier version of iTunes, the AirPlay
    icon may be instead of .

    For advanced sound settings and additional
    features, you can use your iPod touch/iPhone/
    iPad to download the Philips SoundStudio app
    from Apple App Store. It is a free application
    from Philips.
    Tip
    •• You can also upgrade the firmware of the device

    Control play
    You can select different play options from either
    your iTunes host device or DS9830W.
    Note
    •• The operations below are based on the supplied
    remote control of DS9830W.

    •• Make sure that you have successfully streamed audio
    from your iTunes music library to DS9830W.








    To start or pause play, press
    .
    To skip to the previous or next track, press
    / .
    To adjust volume, press +/- repeatedly.
    To mute or restore volume, press .
    To switch to the MP3 link audio source (if
    connected), press .
    To switch back to the AirPlay audio source,
    press .
    Tip

    •• If you are streaming music from a PC/Mac, to control
    music play from DS9830W, launch iTunes and tick
    Allow iTunes audio control from remote speakers
    in Edit (for Windows) or iTunes (for Mac) ->
    Preferences... -> Devices.

    Use advanced sound settings
    If your iTunes host device is an iPod touch/
    iPhone/iPad:

    20

    EN

    through the Philips SoundStudio app directly (see
    'Option 1: Update through Philips SoundStudio
    (recommended)' on page 23).

     
    If your iTunes host device is a Wi-Fi enabled
    PC/Mac:
    For advanced sound settings, you can use the
    equalizer available on iTunes directly (View ->
    Show Equalizer).
    Tip
    •• See the iTunes help documentation for more details.

    Play from an external device
    You can also listen to an external audio player
    through DS9830W.



  • Page 23

    MP3-LINK

    1

    2
    3

    Connect the supplied MP3 link cable to:
    • the MP3-LINK socket on the back of
    DS9830W.
    • the headphone socket on an external
    audio player.
    Press

    to select the MP3 link source.

    Start play on the external audio player.

    EN

    21



  • Page 24

    6 Charge your
    iPod/iPhone/iPad
    through USB
    socket
    Note
    •• The USB socket is only compatible with iPod/iPhone/
    iPad.

    You can charge your iPod/iPhone/iPad through
    the USB socket with an Apple USB cable (not
    supplied).

















    iPad 2
    iPad
    iPod touch (5th generation)
    iPod touch (4th generation)
    iPod touch (3rd generation)
    iPod touch (2nd generation)
    iPod touch (1st generation)
    iPod nano (7th generation)
    iPod nano (6th generation)
    iPod nano (5th generation)
    iPod nano (4th generation)
    iPod nano (3rd generation)
    iPod nano (2nd generation)
    iPod nano (1st generation)
    iPod mini
    Note

    •• iPod with color display, iPod classic, and iPod with video
    are not compatible with charging.



    Connect an Apple USB cable (not
    supplied) to:
    • the USB socket on the back of the
    main speaker.
    • the dock connector on your iPod/
    iPhone/iPad.
    Made for
    • iPhone 5
    • iPhone 4S
    • iPhone 4
    • iPhone 3GS
    • iPhone 3G
    • iPhone
    • iPad (4th generation)
    • iPad (3rd generation)
    22

    EN



  • Page 25

    7 Update
    firmware

    www.philips.com/support

    Warning

    XXXX

    •• Always connect your DS9830W to AC power for

    firmware upgrade. Never power off your DS9830W
    during firmware upgrade.

    You can update the firmware either through a
    USB mass storage device (recommended) or
    from a PC/Mac.

    XXXX. zip

    Option 1: Update through
    Philips SoundStudio
    (recommended)

    1

    1

    3

    2
    3
    4

    Run the Philips SoundStudio app on your
    iPod/iPhone/iPad.
    Go to the Settings tab of the app.

    2

    Option 2: Update through a
    USB mass storage device or
    PC/Mac

    Enter the model number to find the latest
    firmware upgrade file available.

    Unzip and save the upgrade file to your
    hard drive.
    Update through a USB mass storage device

    Select About -> Check Upgrade.
    Follow the on-screen instructions to
    check for new firmware and proceed with
    upgrade.

    On your PC/Mac, go to www.philips.com/
    support.

    Note
    •• Make sure that the USB mass storage device is
    FAT16/32 formatted.

    1

    Download the update file

    Power on DS9830W (see 'Turn DS9830W
    on' on page 8).
    »» It takes about 35 seconds for the unit
    to boot up. During boot-up, the WI-FI
    STATUS indicator on the back of the
    main speaker blinks yellow.
    »» After boot-up, you can hear a beep
    and the WI-FI STATUS indicator turns
    solid green.

    2

    »» DS9830W is connected to the last
    configured Wi-Fi network automatically.
    Rename the downloaded upgrade file to
    'DS9830W.fw', and then save it to the root
    directory of a USB mass storage device.

    EN

    23



  • Page 26

    3

    Plug the USB mass storage device into
    the USB socket on the back of the main
    speaker.

    2
    3

    4

    »» DS9830W is connected to the last
    configured Wi-Fi network automatically.
    Make sure that DS9830W and your PC/
    Mac are connected to the same Wi-Fi
    router.
    Open Apple Safari on your PC/Mac, then
    select 'Philips SoundSphere XXXXXX'
    from the Bonjour pull-down list.
    • Or open any other Internet browser
    on your PC/Mac, then type in the IP
    address of DS9830W (available on the
    Wi-Fi router configuration page) at the
    address bar.
    »» The DS9830W configuration web
    page is displayed.

    Press and hold WI-FI SETUP for more
    than 10 seconds.
    »» The WI-FI STATUS indicator flashes
    red, and the upgrade process starts.
    Philips SoundSphere XXXXXX

    »» At completion of the firmware
    upgrade, the WI-FI STATUS indicator
    flashes yellow and the unit reboots.
    Update from a PC/Mac
    Note
    •• To use an Internet browser other than Apple Safari

    on your PC/Mac, remember to go to the Wi-Fi router
    configuration page and write down the IP address of
    your DS9830W. See the user manual of your Wi-Fi
    router for how to find the IP addresses of devices
    connected to the Wi-Fi router.

    1

    Power on DS9830W (see 'Turn DS9830W
    on' on page 8).
    »» It takes about 35 seconds for the unit
    to boot up. During boot-up, the WI-FI
    STATUSindicator on the back of the
    main speaker blinks yellow.
    »» After boot-up, you can hear a beep
    and the WI-FI STATUS indicator turns
    solid green.

    24

    EN

    4

    Select the Firmware Update tab and
    follow the on-screen instructions to
    complete the update process.
    Note

    •• In case the firmware update fails, you can upgrade

    through a USB mass storage device or try the above
    procedures again.

    After successful firmware update, if there is
    any problem with the Wi-Fi connection, restart
    DS9830W, and then try to set up the Wi-Fi
    network for DS9830W again (see 'Connect to
    your home Wi-Fi network for AirPlay' on page
    10).



  • Page 27

    8 Product
    information

    General information
    AC power

    Note
    •• Product information is subject to change without prior
    notice.

    Specifications
    Amplifier
    Rated Output Power
    Frequency Response

    Operation Power
    Consumption
    Standby Power
    Consumption
    Dimensions
    - Each speaker
    Weight
    - With Packing
    - Speakers

    Wireless
    SoundSphere
    speakers:
    100-240V~,
    50/60Hz
    22 W
    < 0.5 W
    265 in diameter x
    410 mm
    14.5 kg
    12 kg

    2X50 W RMS
    20 - 20000 Hz,
    -3dB
    > 90 dB
    1 V RMS 20
    kohm

    Signal to Noise Ratio
    Aux Input (MP3 link)

    Speakers
    Speaker Impedance
    Speaker Driver
    Sensitivity

    8 ohm
    130 mm woofer + 19
    mm tweeter
    > 85 dB/m/W

    Wireless
    Wireless
    standard
    Wireless
    security
    Frequency
    range
    PBC (one
    button push)

    802.11b/g
    WEP (64 or 128 bit),
    WPA/WPA2 (8-63 characters)
    2412 - 2462 MHz (CH1-CH11)
    (for /79, /37, /55, /97)
    2412 - 2472 MHz (CH1-CH13)
    (for /12, /10, /05)
    Yes

    EN

    25



  • Page 28

    9 Troubleshooting
    Warning
    •• Never remove the casing of this apparatus.

    To keep the warranty valid, never try to repair
    the system yourself.
    If you encounter problems when using this
    apparatus, check the following points before
    requesting service. If the problem remains
    unsolved, go to the Philips web site (www.
    philips.com/welcome). When you contact
    Philips, ensure that the apparatus is nearby
    and the model number and serial number are
    available.
    No power
    •• Make sure that the AC power plug of the
    device is connected properly.
    •• Make sure that there is power at the AC
    outlet.
     
    No sound
    •• Adjust the volume.
    •• Check the network connection. Set up the
    network again if needed (see 'Connect to
    your home Wi-Fi network for AirPlay' on
    page 10).
    •• Check if you have selected the correct
    audio source.
     
    No response from the unit
    •• Press and hold on DS9830W for more
    than 5 seconds to reset the device. Then
    set up the Wi-Fi network for DS9830W
    again (see 'Connect to your home Wi-Fi
    network for AirPlay' on page 10).
    •• Disconnect and reconnect the AC power
    plug, and then switch on the device again.
     
    Remote control does not work
    •• Before you press any function button, first
    select the correct source with the remote
    control instead of the main unit.
    26

    EN

    ••
    ••
    ••
    ••

    Reduce the distance between the remote
    control and the unit.
    Insert the battery with its polarities (+/–
    signs) aligned as indicated.
    Replace the battery.
    Aim the remote control directly at the IR
    sensor on the front of the main speaker.

     
    Wi-Fi network connection failed
    •• Check if your Wi-Fi router is Wi-Fi
    802.11b/g certified. This device is only
    compatible with Wi-Fi 802.11b/g certified
    routers.
    •• If your Wi-Fi router is Wi-Fi 802.11n
    certified, make sure to enable the
    802.11b/g mode. DS9830W does not
    support connection to routers with
    802.11n only.
    •• This device does not support the WPSPIN method.
    •• If your Wi-Fi router supports WPS and
    the WPS-PBC method but fails to connect
    to DS9830W, try the manual Wi-Fi setup
    method (see 'Method 3: Connect to a
    non-WPS Wi-Fi router' on page 12).
    •• Enable SSID broadcast on the Wi-Fi router.
    •• Keep away from potential sources of
    interference which may affect Wi-Fi signal,
    such as microwave ovens.
    •• If you fail to use your PC for Wi-Fi network
    setup, check whether your PC is using a
    Wi-Fi network. You cannot use Ethernet
    connection for AirPlay network setup.
    •• Make sure that the SSID name of your
    home router consists of alphanumeric
    characters, with no space or special
    characters like %/#/* inserted.
    •• If you choose to rename the AirPlay device
    'Philips_Install XXXXXX' in the setting
    menu, do not use special characters or
    symbols.



  • Page 29

    ••

    For some new types of Wi-Fi routers, a
    network name (SSID) may be created
    automatically when you use WPS for
    connection. Always change the default
    network name (SSID) to a simple one that
    consists of alphanumerical characters, and
    also change the Wi-Fi security mode to
    secure your network.

     
    Occasional breaking of AirPlay music
    streaming
    Do one or all of the following:
    •• Move DS9830W closer to your Wi-Fi
    router.
    •• Remove any obstacles between DS9830W
    and your Wi-Fi router.
    •• Avoid using Wi-Fi channel which is
    overlapped by the nearby Wi-Fi network.
    •• Check if your network speed is fast enough
    (in cases where multiple devices share the
    same router, the AirPlay performance may
    be affected). Turn off the other devices
    connected to your home router.
    •• Enable the Quality of Service (QoS)
    option (if available on the Wi-Fi router).
    •• Turn off other Wi-Fi routers.
     
    No AirPlay icon on my iTunes host device
    •• Make sure that DS9830W is already
    connected to your home Wi-Fi network.
    •• Before you open iTunes, make sure that
    you have enabled Bonjour service in
    your PC. Take Windows XP for example:
    to enable the service, you can click
    Start->Control Panel, and double-click
    Administrative Tools-> Services->Bonjour
    Service, then click Start followed by OK
    on the pop-up menu.
    •• If the problem remains, try to restart
    DS9830W.
     

    AirPlay connection failed with Mac or PC
    •• Temporarily disable the firewall and
    security software to see whether it blocks
    the ports that AirPlay uses to stream
    content. See the help documentation of
    your firewall and security software on how
    to unblock the ports used by AirPlay.
    •• When you use iPod Touch/iPhone/iPad/
    Mac/PC for AirPlay, if the music play breaks
    or stops, try to restart your iPod Touch/
    iPhone/iPad, iTunes or DS9830W.
    •• Video streaming or FTP downloads may
    overload your router and therefore may
    cause interruptions during AirPlay music
    play. Try to reduce the load of your router.

    EN

    27



  • Page 30

    2014 © WOOX Innovations Limited.
    All rights reserved.
    This product was brought to the market by WOOX Innovations
    Limited or one of its affiliates, further referred to in this document
    as WOOX Innovations, and is the manufacturer of the product.
    WOOX Innovations is the warrantor in relation to the product
    with which this booklet was packaged. Philips and the Philips Shield
    Emblem are registered trademarks of Koninklijke Philips N.V.

    DS9830W_10_UM_V3.0






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