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19EN
9 Troubleshooting
Warning
Never remove the casing of this device.
Tokeepthewarrantyvalid,nevertrytorepair
the system yourself.
If you encounter problems when using this
device,checkthefollowingpointsbefore
requesting service. If the problem remains
unsolved,gotothePhilipsWebpage(www.
philips.com/support).WhenyoucontactPhilips,
make sure that the device is nearby and the
model number and serial number are available.
General
No power
Ensure that the AC power plug of the unit
is connected properly.
Ensure that there is power at the AC
outlet.
Insert the batteries with their polarities
(+/–signs)alignedasindicated.
Replace the battery.
No sound or poor sound
Adjust volume on the product.
Adjust volume on the connected device.
No response from the unit
Take out the batteries and turn on the unit
again.
Disconnect and reconnect the AC power
plug,thenturnontheunitagain.
Poor radio reception
Increase the distance between the unit and
your TV or VCR.
Fully extend the FM antenna.
About Bluetooth device
The audio quality is poor after connection
with a Bluetooth-enabled device.
The Bluetooth reception is poor. Move the
device closer to this product or remove
any obstacle between them.
Cannot connect with the device.
The Bluetooth function of the device is not
enabled. Refer to the user manual of the
device for how to enable the function.
This product is already connected with
anotherBluetooth-enableddevice.
Disconnect that device and then try again.
The paired device connects and disconnects
constantly.
The Bluetooth reception is poor. Move the
device closer to this product or remove
any obstacle between them.
Forsomedevices,Bluetoothconnection
may be deactivated automatically as a
power-savingfeature.Thisdoesnotindicate
any malfunction of this product.
21


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