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15 Frequently
asked questions
No signal bar is displayed on the screen.
7KHKDQGVHWLVRXWRIUDQJH0RYHLWFORVHU
to the base station.
If the handset displays [UNREGISTERED],
UHJLVWHU\RXUKDQGVHW
Tip
For further information, see the chapter 'Services',
VHFWLRQ5HJLVWHUDGGLWLRQDOKDQGVHWV
If I fail to pair (register) the additional
handsets to the base station, what do I do?
<RXUEDVHPHPRU\LVIXOO8QUHJLVWHUWKHXQXVHG
KDQGVHWVDQGWU\DJDLQ
Tip
For further information, see the chapter 'Services',
VHFWLRQ8QUHJLVWHUWKHKDQGVHWV
My handset is in searching or unavailable
status, what do I do?
Make sure that the base station has power
supply.
5HJLVWHUWKHKDQGVHWWRWKHEDVHVWDWLRQ
Move the handset closer to the base
station.
I have chosen a wrong language which I cannot
read, what do I do?
1 3UHVV WRJREDFNWRWKHVWDQGE\VFUHHQ
2 3UHVVMENU/OK to access the main menu
screen.
3 Select [PHONE SETUP] > [LANGUAGE],
WKHQ\RXVHHRQHRIWKHIROORZLQJWH[WV
appear on the screen:
CONFIG. TÉL > LANGUE
PHONE SETUP > LANGUAGE
CONFIG. TEL. > IDIOMA
4 6HOHFWLWWRDFFHVVWKHODQJXDJHRSWLRQV
5 6HOHFW\RXURZQODQJXDJH
No dialing tone.
Check your phone connections.
7KHKDQGVHWLVRXWRIUDQJH0RYHLWFORVHU
to the base station.
No docking tone.
The handset is not placed properly on the
EDVHVWDWLRQFKDUJHU
7KHFKDUJLQJFRQWDFWVDUHGLUW\'LVFRQQHFW
WKHSRZHUVXSSO\ÀUVWDQGFOHDQWKH
contacts with a damp cloth.
I cannot change the settings of my voice mail,
what do I do?
7KHYRLFHPDLOVHUYLFHLVPDQDJHGE\\RXU
service provider but not the phone itself.
&RQWDFW\RXUVHUYLFHSURYLGHUWRFKDQJHWKH
VHWWLQJV
The handset on the charger does not charge.
Make sure the batteries are inserted
correctly.
Make sure the handset is placed properly
RQWKHFKDUJHU7KHEDWWHU\LFRQDQLPDWHV
ZKHQFKDUJLQJ
0DNHVXUHWKHGRFNLQJWRQHVHWWLQJLV
turned on. When the handset is placed
FRUUHFWO\RQWKHFKDUJHU\RXFDQKHDUD
GRFNLQJWRQH
7KHFKDUJLQJFRQWDFWVDUHGLUW\'LVFRQQHFW
WKHSRZHUVXSSO\ÀUVWDQGFOHDQWKH
contacts with a damp cloth.
%DWWHULHVDUHGHIHFWLYH3XUFKDVHQHZRQHV
ZLWKWKHVDPHVSHFLÀFDWLRQV
No display.
0DNHVXUHWKHEDWWHULHVDUHFKDUJHG
Make sure there is power and the phone is
connected.
Bad audio (crackles, echo, etc.).
7KHKDQGVHWLVQHDUO\RXWRIUDQJH0RYHLW
closer to the base station.
The phone receives interference from the
nearby electrical appliances. Move the base
station away from them.
The phone is at a location with thick walls.
Move the base away from them.
The handset does not ring.
35


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