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Disc cant be played The DVD+R/CD-R must be finalised.
Ensure the disc label is facing up.
Check if the disc is defective by trying another disc.
If you have recorded a Picture CD or MP3/Windows
Media™ Audio CD yourself, ensure that your disc
contains at least 10 pictures or 5 MP3/Windows
Media™ Audio tracks.
Region code incorrect.
Picture freezes momentarily Check the disc for fingerprints/scratches and
during playback clean with a soft cloth wiping from centre to edge.
No return to start-up screen when Reset the unit by switching the player off, then on
disc is removed again.
The player does not respond to Aim the Remote Control directly at the sensor
the Remote Control on the front of the player.
Reduce the distance to the player.
Replace the batteries in the Remote Control.
Re-insert the batteries with their polarities (+/–
signs) as indicated.
Buttons do not work To completely reset the player, unplug the AC
cord from the AC outlet for 5-10 seconds.
Player does not respond to some Operations may not be permitted by the disc.
operating commands during playback. Refer to the instructions of the disc jacket.
DVD Player cannot read Use a commonly available cleaning CD/DVD to
CDs/DVDs clean the lens before sending the DVD Player for
repair.
Menu items cannot be selected Press STOP twice before selecting System Menu.
Depending on the disc availability, some menu items
cannot be selected.
Unable to play DivX movies Check that the DivX file is encoded in ‘Home
Theater’ mode with DivX 5.x encoder.
Unable to select Progressive Scan on/off Check that the output of the video signal is switch to
‘YUV’.
No sound during DivX movies playback The audio codec may not be supported by the DVD
player.
An MPEG-4 or DivX movies does Check that file size of the movies does not exceed
not repeat the file size of the CD disc during burning.
Troubleshooting
Problem Solution
01-39 xDV434_Eng_191 13/04/05, 1:50 PM37
37


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