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46
Troubleshoot
The picture is
mostly red and
green, or the pic-
ture is missing red
when the TV is
connected to an
accessory device
via component
cables.
Insecure/incor-
rect connection.
1. Ensure all the connections are made according to
the color code.
2. Push the component cables all the way into the
YPbPr sockets on the TV.
No sound on the
TV loudspeaker.
Volume level is
set to zero.
1. Increase the volume.
Sound is muted. 2. Press MUTE on the remote control.
Headphones are
connected.
3. Ensure the headphones are not plugged into the
TV.
Audio cable is
not connected.
4. For AV connection, ensure that the Audio L/R
cable is connected.If you are using a component
cable, ensure that you have not crossed the red
audio cable with the red video cable.
Accessory device
audio output set-
ting is incorrect.
5. For HDMI connections, some accessory devices
have an HDMI audio output setting that must be
turned on for HDMI to HDMI connections.
Bad picture qual-
ity with a coaxial
connection.
Standard defini-
tion channels are
not as clear as
high definition
channels.
1. Connect the devices via component or HDMI
cables.
No picture or
sound.
Incorrect channel 1. Ensure you have selected the correct channel.
Incomplete chan-
nel installation.
1. If the TV receives channels via an AV connection,
set the TV to the correct source input and perform
the auto installation again.
2. If the TV is connected directly to the wall via a
coaxial connection, perform the auto-installation
again.
Cannot control
your TV and
connected devices
with one remote
control.
1. Confirm that the connected devices are EasyLink
compliant and are connected to your TV via an
HDMI cable. Not all brands of devices such as DVD
players use the same system as Philips EasyLink.
Other brands might not work with Philips EasyLink.
46


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