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Customer Care Center 1-800-732-2677
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Customer Care International
USA & Canada - Tel: 800-732-2677 – Monday - Friday 8 AM - 8 PM / Saturday 9 AM – 5 PM
Australia - Tel: 1800 786 608 – Monday - Friday 8:30 AM - 5 PM
New Zealand - Tel: 0800 543 054 – Monday - Friday 10:30 AM - 7 PM
Terms of Use and Limitation of Liability
1. Terms of Use: This Product is offered to you conditioned upon your acceptance without
modification of the terms, conditions and notices contained herein. Usage of this Product implies
acceptance of all such terms, conditions and notices.
2. Proper Use: This Product is designed for dispensing and circulating water. The specific
temperament of your pet may not work with this Product. If you are unsure whether this is
appropriate for your pet, please consult your veterinarian, certified trainer or contact our
Customer Care Center or visit our website at www.petsafe.net. Proper use includes reviewing the
entire Operating Guide for your product and any specific Caution statements.
3. No Unlawful or Prohibited Use: This Product is designed for use with pets only. This device
is not intended to harm, injure or provoke. Using this product in a way that is not intended could
result in violation of Federal, State or local laws.
4. Limitation of Liability: In no event shall Radio Systems Corporation be liable for any direct,
indirect, punitive, incidental, special or consequential damages, or any damages whatsoever
arising out of or connected with the use or misuse of this Product. Buyer assumes all risks and
liability from the use of this Product.
5. Modification of Terms and Conditions: Radio Systems Corporation reserves the right to
change the terms, conditions and notices under which this Product is offered.
Warranty
One Year Non-Transferrable Limited Warranty
This Product has the benefit of a limited manufacturer’s warranty. Complete details of the warranty
applicable to this Product and its terms can be found at www.petsafe.net and/or are available by
contacting your local Customer Care Center: Radio Systems Corporation, 10427 PetSafe Way,
Knoxville, TN 37932 USA.
Australia/New Zealand – In compliance with the Australian Consumer Law, Warranties Against
Defects, effective January 1, 2012, warranty details of this Product are as follows:
One year Non-Transferrable Limited Warranty
What is covered: Radio Systems Australia Pty Ltd (hereinafter referred to as “Radio Systems”)
warrants to the original retail purchaser, and not any other purchaser or subsequent owner, that its
Product, when subject to normal and proper residential use, will be free from defects in material
or workmanship for a period of one (1) year from the purchase date. An “original retail consumer
purchaser” is a person or entity who originally purchases the Product, or a gift recipient of a new
Product that is unopened and in its original packaging. When serviced by Radio Systems Customer
Service, Radio Systems covers labor and parts for one year of ownership; after the first year, a
service or upgrade charge will apply relative to replacement of the Product with new or refurbished
items at Radio Systems’ sole discretion.
The limited warranty is non-transferrable and shall automatically terminate if the original retail
consumer purchaser resells the Radio Systems Product or transfers the property on which the Radio
Systems Product is installed. This Limited Warranty excludes accidental damage due to dog chews;
lightning damage; or neglect, alteration and misuse. Consumers who purchase products outside of
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