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TROUBLESHOOTING
Problem: Cause or remedy:
Appliance is connected
to the power mains but
it does not work.
Make sure there is voltage in the power outlet and
that the appliance is switched on.
Cooling system
operates continuously
for a long period of
time:
A
Too high ambient temperature.
Door opened too frequently or too long.
Door not closed correctly (possible impurities on
the seal, misaligned door, damaged seal etc.).
Too much fresh food inserted at once.
Sensor in the refrigerator (A) blocked by fresh
food. Make sure the air can circulate around the
sensor (only with some models).
Insufficient compressor and condenser unit
cooling. Check for sufficient air circulation behind
the appliance and clean the condenser unit.
Excessive build-up of
ice on the back wall
of refrigerator interior
can be a result of the
following:
The door is not closed properly.
Warm food placed in the refrigerator.
Food or containers in contact with the back
interior wall of the refrigerator.
The door does not seal properly (the seal is dirty,
the door is misaligned or the seal is damaged, etc.).
Condensate (dew) on
the shelf above the
drawers:
This is transient phenomenon which cannot be
entirely avoided in periods of high environment
temperature and humidity. It subsides when
temperature and humidity are normalized. We
recommend cleaning the drawers more frequently
and wiping the droplets occasionally.
Put food in bags or other packaging with a good
seal.
Water is dripping/
leaking from the
refrigerator:
Clogged water discharge opening or water
dripping past the water gutter.
Clean the blocked opening, e.g. using a plastic
straw.
If a thick layer of ice builds up, defrost the
appliance manually (see Defrosting the Appliance).
Indicator D flashes: Door opened too frequently or too long.
Door not closed correctly (possible impurities on
the seal, misaligned door, damaged seal etc.).
An extended power failure.
Too much fresh food inserted at once.
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