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RQT6682
22
Listening operations
Troubleshooting guide
Before requesting service, make the below checks. If you can’t fix the system as described below, or if something not listed here
occurs, refer to the enclosed directory to locate an Authorized Service Center convenient to you or contact your dealer.
Reference pages are shown as black circled numbers .
Common Problems
No sound.
Sounds unfixed, reversed or
come from one speaker only.
Humming heard during play.
Turn the volume up.
The speaker cords may be shorted. Turn the unit off, check and correct the
connections and turn the unit on.
Check the speaker connections.
An AC mains lead or fluorescent light is near the cables. Keep other appliances and
leads away from this unit’s cables.
If possible in your area, turn the AC mains lead’s plug or connector over to reverse the
lead’s polarity.
“ERROR” is displayed.
“- -:- -” appears on the display.
“F76” is displayed.
Incorrect operation performed. Read the instructions and try again.
You plugged the AC mains lead in for the first time or there was a power failure
recently.
Set the time.
Check and correct the speaker cord connections.
If this does not fix the problem, there is a power supply problem. Consult the dealer.
Noise is heard.
The stereo indicator flickers
or doesn’t light.
Sound is distorted.
A beat sound is heard.
A low hum is heard during
AM broadcast.
An AM broadcast station
cannot be picked up clearly.
Use an outdoor antenna.
Turn the TV off or separate it from the unit.
Separate the antenna from other cables and cords.
Frequency step is set to 10 kHz. Change the frequency step to 9 kHz.
Listening to the radio
The picture on the TV
disappears or stripes appear
on the screen.
The location and orientation of the antenna are incorrect. If you are using an indoor
antenna, change to an outdoor antenna.
The TV antenna wire is too close to the unit. Separate the antenna wire of the TV set
from the unit.
When there is a television set nearby
Poor quality sound.
Recording is not possible.
Clean the heads.
If the erasure prevention tabs have been removed, cover the holes with adhesive tape.
Using the cassette deck
The display is wrong or play
won’t start.
Only one track from the CD is
recorded.
The disc may be upside down.
Wipe the disc.
Replace the disc if it is scratched, warped, or nonstandard.
Condensation may have formed inside the unit due to a sudden change in
temperature. Wait about an hour for it to clear and try again.
Press [CD REC MODE] on the remote control to cancel one track edit recording and
to select the required mode (ALL-REC or OFF).
Playing discs
Remote control doesn’t work. Check the batteries are inserted correctly. 5
Replace the batteries if they are worn.
The remote control
Reference
RQT6682(11-24)NEW.P65 3/24/05, 9:22 AM22
22


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