18
RQT6847
Troubleshooting guide
Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the remedies
indicated in the chart do not solve the problem:
In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or e-mail consumerproducts@panasonic.com, or
web site (http://www.panasonic.com).
In Canada, contact Panasonic Canada Inc. Customer Care Centre at 905-624-5505, or web site (www.panasonic.ca), or an
authorized Servicentre closest to you.
¡Connect the appropriate antenna. (You may need an outdoor antenna or one
with more elements.)
¡Adjust the position of the FM or AM antenna.
¡Reduce the treble.
¡Select “DSP DEFEAT”.
¡Turn off nearby televisions video players, DVD players, and satellite receivers.
¡Separate the antenna from other cables, leads, and appliances.
¡
Turn the DVD player off or move it further away from the antennas if this occurs.
The radio cannot be tuned in or
there is a lot of noise and
interference.
7, 16
7
13
13
–
–
–
¡Ensure the SIZE settings for your speakers are correct.
¡Check the DSP sound mode.
¡Cancel “DSP DEFEAT”.
Sound is not heard from the
center, surround, or subwoofer
speakers.
8
10
13
¡Cancel “DSP DEFEAT”.
¡Turn DVD 6CH INPUT off.
DSP sound modes cannot be
selected.
13
13
DSP sound modes
Pages
Radio
Pages
Common problems
¡Ensure the power cord is connected.
No power.
¡Switch off the unit, determine and correct the cause, then switch the unit on.
Causes include:
–Shorting (bare wires touching) of positive and negative speaker wires.
–Using speakers with an impedance lower than that rated for this unit.
–Straining of the speakers through excessive volume or power.
–Using the unit in a hot environment without proper ventilation.
Sound stops. “OVERLOAD”
appears on the display.
7
–
¡Turn the volume up.
¡Check connections to speakers and other equipment.
¡Turn on the speakers.
¡Turn off the tape monitor.
¡Select the correct source.
¡Change the D-INPUT setting to suit the type of connection you have made.
¡Check that the digital signals can be decoded by this unit.
¡Turn PCM FIX or DTS FIX off.
No sound.
10
4–7
10
13
10
9
10
10
5
4–5
–
–
¡Turn the unit off, disconnect the AC power supply cord, and consult your dealer.
“F 70” appears on the display.
Pages
¡Cancel “DSP DEFEAT”.
Cannot select “DIGITAL” input.
13
Reference
