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TQBJ2029
Limited Warranty (For Australia only)
1. The product is warranted for 12 months from the date of purchase. Subject to the
conditions of this warranty Panasonic or its Authorised Service Centre will perform
necessary service on the product without charge for parts or labour, if in the opinion
of Panasonic, the product is found to be faulty within the warranty period.
2. This warranty only applies to Panasonic products purchased in Australia and sold by
Panasonic Australia or its Authorised Distributors or Dealers and only where the
products are used and serviced within Australia or it’s territories. Warranty cover only
applies to service carried out by a Panasonic Authorised Service Centre and only if
valid proof of purchase is presented when warranty service is requested.
3. This warranty only applies if the product has been installed and used in accordance
with the manufacturer’s recommendations (as noted in the operating instructions)
under normal use and reasonable care (in the opinion of Panasonic). The warranty
covers normal domestic use only and does not cover damage, malfunction or failure
resulting from use of incorrect voltages, incorrect installation, accident, misuse,
neglect, build-up of dirt or dust, abuse, maladjustment of customer controls, mains
supply problems, thunderstorm activity, infestation by insects or vermin, tampering or
repair by unauthorised persons (including unauthorised alterations), introduction of
sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other
business or rental use of the product, exposure to abnormally corrosive conditions or
any foreign object or matter having entered the product.
4. This warranty does not cover the following items unless the fault or defect existed at
the time of purchase:
(a) Cabinet Part(s)
(b) Video or Audio Tapes
(c) SD cards or USB devices
(d) User replaceable Batteries
(e) DVD, Blu-ray or Recordable Discs
(f) Video / Audio Heads from wear and tear in normal use
(g) Information stored on Hard Disk Drive, USB stick or SD card
(h) DTV reception issues caused by TV Aerial / Cabling / Wall socket(s) etc
5.
Some products may be supplied with Ethernet connection hardware. The warranty is
limited on such products and will not cover
(a) Internet and or DLNA connection / setup related problems
(b) Access fees and or charges incurred for internet connection
(c) The use of incompatible software or software not specifically stipulated in the
product operations manual; and
(d) Any indirect or consequential costs associated with the incorrect use or misuse of
the hardware, its connection to the internet or any other device.
6. To claim warranty service, when required, you should:
Telephone Panasonic’s Customer Care Centre on 132600 or visit our website
referred to below and use the Service Centre Locator for the name / address of
the nearest Authorised Service Centre.
Panasonic Warranty
D20BT_en_gn.fm Page 22 Monday, June 12, 2017 1:56 PM
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