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Questions and answers
Q My microwave oven causes interference
with my TV, is this normal?
A Some radio and TV interference might
occur when you cook with the microwave
oven. This interference is similar to the
interference caused by small appliances
such as mixers, vacuums, hair dryers,
etc. It does not indicate a problem with
your oven.
Q Sometimes warm air comes from the
oven vents. Why?
A The heat given off from the cooking food
warms the air in the oven cavity. This
warmed air is carried out of the oven by
the air flow pattern in the oven. There
isnʼt an airtight seal to the air therefore
steam can escape. There are no
microwaves in the air, or steam. The
oven vents should never be blocked
during cooking.
Q My oven has an odour and generates
smoke when using the CONVECTION,
COMBINATION and GRILL function.
Why?
A It is essential that your oven is wiped out
regularly particularly after cooking by
COMBINATION or GRILL. Any fat and
grease that builds up will begin to smoke
if not cleaned.
Q My oven stops cooking by microwave and
“H97” and “H98” appears in the display
window.
A The display indicates a problem with the
microwave generation system. Please
contact an authorised Service Center or
ring the Customer Care Centre on 0844
8443868 who can recommend a service
agent.
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  • I have a microwave oven NN-A554WBBTQ WHICH HAS GIVEN GOOD SERVICE. IS THERE A SIMILAR MODEL NOW? Submitted on 2-12-2022 at 16:50

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