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RQT9504
Reference Operations
Troubleshooting guide
Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies
indicated in the chart do not solve the problem, consult your dealer for instructions.
This unit may become hot if used for a long period of time, however, this is not a problem for use.
Common problems with the whole system
All operations are ignored.
Press [8] of the main unit for more than 10 seconds to turn the unit off. If the problem
persists, do the following operations and return the settings to the factory defaults.
1. Remove the AC mains lead once. Then connect the AC mains lead while pressing
down [8] of the main unit.
2. Press and hold [8] of this unit until “The settings have been reset.” appears on the
display.
When the unit is turned on,
“Please wait.” is displayed for a
long period of time.
When photos are present in the internal memory or the SD card has been inserted, it
may take long time for the unit to become operable after it is turned on.
Booming noise occurs during
audio playback.
There may be the AC mains lead of another device or uorescent light near this unit.
Keep the electric appliances as far away as possible from this unit.
CD
The display does not change even
after the CD is inserted.
Playback does not start even after
the play button is pressed.
A nonstandard disc was inserted. (¼P4)
There was extreme temperature difference, such as when carrying the unit from the cold
place to the warm place. Dew condensation might have occurred on the lens.
Wait approx. 1 hour before use.
Speci c parts are not played
normally.
Wipe the CD with a soft cloth. (¼P4)
The display part is not closed
properly.
Check if the CD is set at the correct position. (¼P6)
SD
Data on the SD card cannot be read.
Use the SD card, le format and folder hierarchy compatible with this unit. (¼P5)
Photos cannot be played or
edited.
Insert the SD card compatible with this unit. (¼P5)
Insert the SD card correctly. (¼P6)
Cancel the write protection switch if it is on the “LOCK” side. (¼P4)
iPod
The iPod is not recognised even if
connected.
Check if the iPod is compatible with this unit. (¼P5)
Video playback becomes
impossible on the iPod.
Con rm the iPod video settings.
The display of the iPod video
playback shows an unexpected one.
iPod videos cannot be played back.
Check your iPod version.
Radio
FM and AM broadcasts cannot be
received properly.
Noise and sound distortion are
excessive.
does not light up.
Connect the FM indoor antenna or AM loop antenna. (¼P8)
Change the setting location or direction of antennas.
Separate the antenna wire and AC adaptor as far as possible.
If the transmitting location is far or there is a big building or mountain near the unit,
use an outdoor antenna. (¼P13)
TV, VCR, PC or BS tuner may be on. Or the mobile phone may be charged near the unit.
Turn each device off or keep those devices as far away as possible from this unit.
Photo
Photos are not displayed on the
thumbnail screen.
Photos edited on the computer, etc. may not be displayed.
The date displayed using the Date
Search differs from the shooting date.
A date when a le was updated may be displayed for photos edited on the computer,
etc.
Editing (copying, etc.) takes long
time.
When there are many les and folders, editing may take long time.
Installation of this unit / Troubleshooting guide Using with your PC
21


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