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ADDITIONAL INFORMATION
Troubleshooting
If you experience a problem with your projector, please refer to the following information. If a problem persists,
please contact your local reseller or service center.
Image problems
After selecting the input source, the image does not appear on the screen
Ensure all the cables and power connections are correctly and securely connected as described in the
"Installation" section. Please refer to page 14.
Ensure the pins of the connectors are not crooked or broken.
Image is out of focus
Adjust the Focus Ring on the left side of the projector. Please refer to page 15.
Make sure the projection screen is between the required distance from the projector. Please refer to
page 46.
The image is stretched when displaying 16:9 DVD title
When you play anamorphic DVD or 16:9 DVD, the projector will show the best image in 16:9 format on
projector side.
If you play 4:3 format DVD title, change the format as 4:3 in projector OSD. Please refer to page 41.
Please setup the display format as 16:9 (wide) aspect ratio type on your DVD player.
Image is too small or too large
Move the projector closer to or further from the screen.
Modify ”Aspect Ratio" settings in projector OSD “Image” > “Aspect Ratio” menu. Please refer to page
41.
Adjust “Digital Zoom” in projector OSD “Image” > “Aspect Ratio” menu. Please refer to page 41.
Adjust “Horizontal Scale” or “Vertical Scale” in projector OSD “Image” > “Aspect Ratio” menu. Please
refer to page 41.
Image has slanted sides:
If possible, reposition the projector so that it is centered on the screen and below the bottom of the
screen.
Adjust the “Keystone” setting in projector OSD “Advanced” > “Display” menu. Please refer to page
43.
Image is reversed
Modify the “Projection Mode“setting in projector OSD “Advanced” > “Display” menu. Please refer to
page 43.
Two images, side-by-side format
Modify the “3D Format” settings in projector OSD “3D” menu. Please refer to page 43.
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