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Troubleshooting—Continued
The disc will not play.
Make sure the disc has been loaded correctly, with the label-side facing up.
Check to see if the surface of the disc is dirty (see page 12).
If condensation is suspected, turn on the CD receiver and leave it for 2 to 3 hours before playing any discs.
Some CD-R/RW discs may not be playable (see page 12).
It takes a long time for playback to start.
It may take the CD receiver a while to read CDs that contain many tracks or files.
Playback jumps.
The CD receiver is being subjected to vibration or the disc is scratched or dirty (see page 13).
The volume may be too loud. Turn down the volume (see page 17).
Can’t play MP3 Discs.
Use only ISO 9660 Level 1 or Level 2 format discs (see page 12).
The disc has not been finalized. Finalize the disc.
Check whether the file format is supported (see page 12).
MP3 files without a “.MP3” or “.mp3” filename extension are not recognized.
There’s no sound.
Make sure that your iPod/iPhone is not connected to the USB port. The iPod/iPhone must be connected to the iPod
dock.
Make sure your iPod/iPhone is properly seated in the CD receiver’s iPod dock. Even very thin iPod/iPhone cases can
prevent the iPod/iPhone from seating properly on the dock connector, so always remove any case before inserting
your iPod/iPhone (see page 23).
Make sure the CD receiver is turned on, the input source is set to iPod, and the volume is not set too low.
Make sure that your iPod/iPhone is compatible with the system (see page 6).
No video output.
Hold down the [MODE] button to select “Video On” (see page 24).
Check the settings of your iPod/iPhone. Even if the CD receiver is set to “Video On,” the settings of the iPod/iPhone
might take priority.
No video on the screen of the iPod/iPhone when you play back a movie.
The video is output from the CD receiver’s VIDEO output. Hold down the [MODE] button to select “Video Off.
External output might also be selected on your iPod/iPhone.
Can’t control your iPod/iPhone with the CD receiver’s remote controller.
Make sure your iPod/iPhone is properly seated in the CD receiver’s iPod dock. Even very thin iPod/iPhone cases can
prevent the iPod/iPhone from seating properly on the dock connector, so always remove any case before inserting
your iPod/iPhone (see page 23).
You may not be able to control your iPod/iPhone immediately after inserting it into the CD receiver’s iPod dock. In
this case, wait a few moments until your iPod/iPhone wakes up.
Depending on your iPod/iPhone model, its software version, or the content you’re playing, some functions may not
work as expected (see pages 23 and 24).
The iPod/iPhone might not be connected if its power is turned off, or if it is insufficiently charged. Check the state of
your iPod/iPhone.
Can’t recharge the iPod/iPhone.
Check the iPod/iPhone connection.
Depending on the state of your iPod/iPhone, the CD receiver might not be able to charge it. Try using the dedicated
charging method provided for the iPod/iPhone.
CD Playback
iPod/iPhone
36


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