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Before you contact us
Chapter 10: Others
Before you contact us
Confirm the following points before contacting us so that we can provide quick and accurate
answers.
Please fill out this check sheet if you want to contact us by fax or mail.
Symptom, displayed messages, frequency, and other details of the problem:
PC-related problems are difficult to accurately identify. Please provide as much detail as
possible.
Name:
Contact information:
Postal code
Address (your residential address or office address)
Phone/Fax
E-mail
Product name (model):
Serial number (located on the bottom of the product):
Purchase date:
* Please provide the following information if you are using the digital camera connected to a
computer or if you are using third party application software:
Type of PC:
Manufacturer, model, and others
Memory size and free hard disk space:
Type of operating system and version:
(Windows) Settings on Control Panel/System/Device Manager
(Mac OS) Settings on Control Panel and System Extension
Other peripheral devices connected:
Name and version of the application software related to your problem:
Name and version of the OLYMPUS software product related to your problem:
00E Adam .book Page 258 Tuesday, November 9, 2004 3:24 PM
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