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5/621/3100 (13) Error Messages
37
Error messages printer
In the case of a printer error, the message appears in the display. Switch the
cash register off immediately and disconnect the power plug.
Check that the paper rolls and ribbon are correctly inserted, whether the paper or
ribbon are damaged or objects have fallen into the printer mechanism.
Remove them if they have.
Caution: Remove any objects very carefully. Do not use knives, screwdrivers or similar
tools to help. Never use force. This may damage the printer mechanism.
1. Open the printer lid.
2. Remove the ribbon cassette.
3. Pull the paper release lever towards the front to align
the paper or carefully pull it out.
4. If necessary, remove the printer lid according to the
instructions on the lid.
Caution! Risk of burns! The print head can become
very hot.
5. Allow the print head to cool down and then clear any
jammed paper.
6. Reassemble the printer lid according to the
instructions on the lid.
7. Close the printer lid.
Switch the cash register on again and press .
Carry out a new registration.
If appears in the display again, contact your authorized service center.
In an emergency, the cash register can be operated without a printer (refer to the
basic program Flag 19).
39


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