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NRX EVO 500EH Manual

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17
2) It is the responsibility of the user to return the
faulty telephone to Trojan Telecom. We ask you to
cover this cost and we will return your replacement
telephone at our expense.
3) We reserve the right to repair the faulty item or
replace it with a similar telephone of the same make.
4) Discontinued models under warranty will be
replaced with a similar or more featured telephone.
5) We reserve the right to charge for items considered
to be chargeable under fair wear and tear.
6) User misuse or any modification carried out to the
NRX EVO telephone by the customer is not
considered a manufacturing fault or component
defect. Therefore it is not covered by the warranty.
7) Accidental damage such as liquid spillage or user
damage will not be covered under the terms of the
warranty.
8) When returning the telephone please ensure you
fully complete the returns authorisation form, failure
to do so could cause you unnecessary delay.
Warranty
16
Warranty
Trojan Telecom's full liability will extend to the cost of repair
or complete replacement of the returned item only.
Returns Authorisation Form
Customer Details:
Address: ............................
...........................................
...........................................
Tel No: ...................
Fax No: ..................
Account No: ........................
Date Of Purchase Model No. Details Of Fault
The terms of this warranty do not effect your
statutory rights.
Warranty applies to UK customers only.
Faulty units should be returned to our service centre
at the following address, together with the completed
return form on the opposite page.
SERVISCOMM
UNIT 2, RED BARNES WAY
McMullen Road, Darlington
DL1 2RR UK
… 10


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