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Error messages
If the following error messages are displayed, the
programme can be restarted by pressing the start button
once the error has been rectified.
«CHILD LOCK»
u Hold the start button down and press the fast forward
button.
«PLEASE CLOSE DOOR»
u Push door closed until lock engages.
«COND. WATER FULL»
u Condensate water pump is not running.
Check if the water discharge hose is bent or the water
d
ischarge provided by the customer is clogged.
If the machine displays an F - - error message:
u Interrupt the programme using the fast forward button
and select a new programme.
If error messages appear repeatedly:
u Switch off the power for around 1 minute and switch
it back on again. (Pull out the plug or switch off at the
wall).
l The machine is ready for use again when the program-
me control lights flash.
u Select a new programme.
If an error message appears again:
u Make a note of the error message.
u Unplug the machine or switch it off at the wall.
u Notify customer services.
Customer Services
Before you call customer services, check whether you can
rectify the problem yourself (see «Rectifying minor faults
yourself», page 57).
If advice is required, costs may be incurred if a service
technician is required, even during the guarantee period.
If you cannot rectify a problem yourself, unplug the
machine or switch it off at the wall and call customer
services.
Dial the central customer services number (see back cover).
You will be automatically connected to the customer
services branch for your region.
Give customer services product and serial numbers.
You will find this information on the type label on the
i
nside of the door.
Note the numbers for your machine here:
Product No.:
Serial No.:
Guarantee subscription
After the end of the normal 2 years guarantee period,
this can be extended if required with a guarantee
subscription. We will be happy to send you the relevant
documents. Please see also the enclosed guarantee and
customer services booklet.
58


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