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Problemen met connectiviteit oplossen
Als uw internetverbinding niet werkt
Controleer uw mobiele-dataverbinding. Veeg vanaf de bovenkant van het scherm omlaag,
tik op Alle instellingen > Netwerk en draadloos > Mobiel netwerk en
simkaart en controleer of Dataverbinding is ingesteld op Ingeschakeld .
Controleer uw Wi-Fi-verbinding. Veeg vanaf de bovenkant van het scherm omlaag, tik op
Wi-Fi en houd dit vast en controleer of Wi-Fi-netwerken is ingesteld op Ingeschakeld
en u verbonden bent met een netwerk.
Controleer of de batterijbesparingsmodus niet is ingeschakeld. Veeg vanaf de bovenkant
van het scherm omlaag en tik op Alle instellingen > Systeem >
Batterijbesparing.
Controleer wanneer u zich in het buitenland bevindt of roaming is toegestaan. Veeg vanaf
de bovenkant van het scherm omlaag, tik op Alle instellingen > Netwerk en
draadloos > Mobiel netwerk en simkaart en de simkaart, tik op Eigenschappen en
controleer of Opties voor dataroaming is ingesteld op roamen toestaan. Het verbinden
met internet tijdens roaming kan, vooral wanneer u in het buitenland bent, de kosten
aanzienlijk verhogen.
Als u nieuwe instellingen vanuit een sms-bericht hebt geïnstalleerd, verwijdert u de nieuwe
instellingen. Tik op Opslag > Dit apparaat > Apps en games en het item van de nieuwe
instellingen en tik op Verwijderen.
© 2015 Microsoft Mobile. Alle rechten voorbehouden.
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