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10.
12.
Accessories & coffee assortment
Customer service & warranty
Packaging & disposal
CAUTION
The runnin proram must not be
interrupted!
WARRANTY AND CUSTOMER
SERVICE CONDITIONS
Please see the accompanying information
sheet for detailed warranty and customer
service conditions.
11.
10. ACCESSORIES & COFFEE ASSORTMENT
Our current assortment of accessories and coffee can be found at www.nivona.com.
11. CUSTOMER SERVICE & WARRANTY
If you have to send in the machine due to a defect, first evaporate it out so that no water
remains in the system.
How to make your machine ready for shipment | Evaporate machine
In the MAINTENANCE menu, select the EVAPORATE menu option
Follow the instructions in the display up to the end of the program and confirm each
time with the rotary dial
Empty drip pan, coffee grounds container, water tank and the coffee bean holder
as well as possible
Reinsert all parts
Pack the machine, ideally in the original packaging (no liability can be accepted for
transportation damage)
12. PACKAGING & DISPOSAL
The machine’s complete original packaging should be kept to protect it during shipping in
case customer service is needed.
Electrical and electronic appliances contain many materials which are still valuable or are
harmful to the environment, and these should not be treated in the same way as normal
28


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