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7. Troubleshooting
Fault
No hot water / steam
comes out
of jet
Too little milk foam
or foam too liquid
Coffee only comes
out in drips
Coffee without
‘crema’
Grinder makes
loud noise
Meaning
Jet (fig. 1/T) is
blocked
The system may have
a build-up of limescale
Unsuitable milk
Jet is blocked
The system may have
a build-up of limescale
Air inlet valve incom-
plete (see fig. 11b)
Grinder setting is
to fine
Pre-ground coffee
is too fine
The system may have
a build-up of limescale
Unsuitable coffee type
Beans no longer fresh
Grinder settings not
adjusted to coffee
beans
Other substances
in grinder, e.g. little
stones
What to do
Clean jet thoroughly
Please use a large
dose of descaler
(see 5.4)
Use cold milk
Take jet apart and
clean (see fig. 11)
Please use a large
dose of descaler
(see 5.4)
Contact service
Select coarser grinder
setting
Use coarser
pre-ground coffee
Please use a large
dose of descaler
(see 5.4)
Change coffee type
Use fresh beans
Optimise grinder
settings
Call service hotline,
meanwhile preground
coffee can be used
24


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