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7. Solve problems by yourself
Fault Meaning Remedy
Hot water or
steam supply not possible
Milk frother (picture 11) is
blocked
Please, clean milk frother
thoroughly and dismantle
completely (picture 1/R
and11)
System might be calcified Please carry out high-dosage
descaling (point 5.5.)
To little milk froth or liquid
froth
Inappropriate milk Use cold milk
Milk frother (picture 11) is
blocked
Please, clean milk frother
thoroughly and dismantle
completely (picture 1/R
and11)
System might be calcified Please carry out high-dosage
descaling (point 5.5.)
Coffee is dripping only Grinding degree is too fine Set grinding degree coarser
(point 4.6.)
Powder coffee is too fine Use coarser coffee powder
System might be calcified Please carry out high-dosage
descaling (point 5.5.)
Coffee has no froth Inappropriate coffee type Change type of coffee
Beans are not freshly roasted
anymore
Use fresh beans
Loud noise in grinder Grinding degree is not
matched with
coffee beans
Optimise grinding degree
Foreign objects in the grinder
i.e. stones
Ring service hotline, powder
coffee can still be prepared
Display shows Fault 8
Service-Tel
Ring service phone Switch of machine and turn
in on again. In case the error
message occurs again, ring
the service hotline under
0911-25266390.
If you cannot solve a fault or a failure or a error message by yourself, it is crucial that you ring our service
hotline: 0911-25266390.
If the system notices faults, the display shows the error message.
Warning: Note down the error message. Switch off the device and unplug it. Then, ring 0911-25266390
and name your design, serial number (see type label picture 1/S) and the error number. Our customer
service will discuss further steps with you.
33

7. Solve problems by yourself
35


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