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BROKEN SCREEN IDENTIFICATION
A Liquid Crystal Display (LCD) screen is a multilayer complex component.
Under the tough outer plastic layer, the glass sandwich beneath holds the LCD crystals in
place, which are themselves suspended in fluid. In the unfortunate event of an accident,
particularly a sharp localized impact, the glass will break. The tough plastic outer sheet on
the surface of the glass keeps all the glass intact underneath, preventing shards from
falling out. This is a specific safety feature, particularly implemented for the younger user
and also for in-car use. The broken glass normally shows signs of the impact mark and
also cracks radiating away. The resultant fluid leakage renders the panel inoperable.
Symptoms are often a dark round mark, a white screen without picture and maybe some
multicolored lines. Depending on the individual break, an element of the TV picture may
remain for a while, but not for long, as the fluid leaks away. Some inky black staining may
also appear upon the crack lines, as the fluid escapes.
Unfortunately a break of this nature is not covered under the manufactures warranty, as it
is accidental damage to the product, rather than an original defect from manufacture.
Please see below for some sample images of broken LCD panels for reference.
DAMAGE REQUIRING SERVICE
Have
the
unit
serviced
by
a
qualified
service
technician
if:
The
unit
has
been
exposed
to
rain
or
water.
The
unit
does
not
seem
to
operate
normally.
The
unit
exhibits
a
marked
change
in
performance.
DO NOT ATTEMPT TO SERVICE THE UNIT BY YOURSELF!
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