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Internet connection type (DSL, cable, and so on) and speed (Arlo requires at
least 1 Mbps upstream)
Internet router model
List of other devices connected directly to your router
The last time and place that your base station successfully connected to the
Internet
Signal Strength
If an Arlo Pro Wire-Free camera’s signal to the base station is weak, recording
delays might occur when motion is detected.
To test whether the camera signal is strong enough, check the camera LED on the
base station; if it’s blinking amber, the base station detects a low data rate, which
means that a camera is too far from the base station.
Follow these tips to increase signal strength:
Position your base station so that it is central to all of your cameras.
Position your camera a maximum of 300 feet (90 meters) from the base station.
The maximum line-of-sight range of 300 feet is reduced by each wall, ceiling, or
other large obstruction between the camera and base station. The following
materials reduce signal strength the most:
Unusually thick walls and ceilings
Brick
Concrete
Stone
Ceramic
Glass, especially mirrors
Metal
Large quantities of water, such as the water in a fish tank or water heater
Mount your cameras away from devices such as cordless phone bases, baby
monitors, and microwave ovens.
Do not place your Arlo system near multiple WiFi routers. Other WiFi-enabled
devices can interfere with Arlo’s wireless signal.
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