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Can I increase the manual boost time?
Yes, you can change your manual
‘boost’ setting by going to Settings
and ‘Operating Mode’. Under ‘Default
Duration of Manual Setpoints’ you can
slide the orange bar to the desired
duration as shown.
I have changed Wi-Fi providers, and my
Netatmo is not working - what do I do?
If you have changed Wi-Fi providers, moved your
modem, or changed your Wi-Fi password, your
app will show a ‘Relay not reachable’ message.
See Page 6 ‘Reconfiguring a Netatmo Smart
Thermostat’ for the steps needed to get your
Netatmo up and running with your new Wi-Fi.
What do I do if I have forgotten my password for the Netatmo App?
You can reset your password using the Netatmo app by clicking on the
‘Forgot your password’ link on the app log-in screen, as shown.
If you need any help or support with your Netatmo please call
our Home Energy Services Department on 1850 719 377.
FAQ
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Netatmo By Starck User Manual - English - 22 pages

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Netatmo By Starck Installation Guide - Dutch - 16 pages

Netatmo By Starck User Manual - Dutch - 11 pages

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