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16 17
9. TROUBLESHOOTING
Remove injector only on cold machine!
Turninjectortoolanti-clockwise.Remove
injector.Do not leave injector unattended!
Keep injector out of reach of children!
Put cleaning needle from both sides into
injectortounclogit.Ifnotpossible,prepare
a descaling solution with one sachet and
0.5Ldrinkingwater.Putinjectorindescaling
solution.
Check whether both o-rings are not
damaged and in the right place on the
injector.Putinjectorontoinjectortool.
Insertinjectorfrombelowintoopeningof
machine.Supportinjectorwithhand.Rotate
injectorclockwiseuntilitts.Followinstructions
in “8. DESCALING AT LEAST EVERY 3 – 4
MONTHS“ on page 13.
8
9
10
1 2
1 2
1
Machine cannot be switched on.
Beverage is splashing out of coee outlet.
Check if the power plug is plugged correctly
into a mains power socket. If yes check your
electricity supply.
If machine still cannot be switched on
call NESCAFÉ® Dolce Gusto® Hotline.
For hotline numbers see last page.
To stop preparation, touch active hot or cold
water icon. Pull out capsule holder and check
capsule. Throw away the capsule.
Insert a new capsule in the capsule holder and
insert it back into the machine.
Beverage only comes out in droplets or
beverage is cooler than usual: the machine
has to be descaled.
Call NESCAFÉ® Dolce Gusto® Hotline or go
on the NESCAFÉ® Dolce Gusto® website.
For hotline numbers see last page, see “8.
DESCALING AT LEAST EVERY 3 – 4 MONTHS“
on page 13.
www.dolce-gusto.com
6
7
9.2
NO LIQUID COMES OUT – CAPSULE / INJECTOR BLOCKED?
9.3 VARIOUS
9. TROUBLESHOOTING
17/23mm
17/18mm
C
17/23mm
5
Unplug power plug! Turn drip tray over.
Onbottomtakeouttheinjectortool.
Pulloutcleaningneedleoutofinjectortool.
Keep needle out of reach of children!
Removecapsuleholder.Pushinjectortoolon
injector.
9


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