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Condition/Problem Things to Check Solution
Seat Assembly shifts /
VTXHDNVZKHQLQXVH
Hardware Check hardware that attaches Seat assembly, and fully tighten
hardware.
Clicking sound when
pedaling
Check pedal to crank arm
connection
Remove pedals. Make sure there is no debris on threads, and
reinstall the pedals.
3HGDOVORRVHXQLWGLႈFXOW
to pedal
Check pedal to crank
connection
Pedal should be tightened securely to crank. Be sure connec-
tion is not cross threaded.
&KHFNFUDQNWRD[OH
connection
&UDQNVKRXOGEHWLJKWHQHGVHFXUHO\WRD[OH%HVXUHFUDQNVDUH
connected at 180 degrees from each other.
Console continuously
cycles through program
screens
Console is in demonstra-
tion mode
Hold down the PAUSE/END button and Left button together for
3 seconds.
Active User does not
change when User button
is pushed
Console is in studio mode Reset the Console (see Console Setup Mode).
If the above step does not resolve the problem, contact Cus-
tomer Service (if inside US/Canada) or your local distributor (if
outside US/Canada).
Workout results will not
sync with Bluetooth
®
enabled device
Current console mode Machine must be in Idle Mode to sync. Push the PAUSE/END
button until the Power-Up Mode screen is displayed.
Total time of workout A workout must be longer than 1 minute to be saved and
posted by the Console.
Fitness machine Unplug unit from electrical outlet for 5 minutes. Reconnect to
outlet.
Bluetooth
®
enabled device Consult your device to be sure that the Bluetooth
®
wireless
feature has been enabled on it.
Fitness App 5HYLHZ6SHFL¿FDWLRQVRI)LWQHVV$SSDQGFRQ¿UP\RXUGHYLFH
is compatible.
&RQWDFWDSSVXSSRUW#QDXWLOXVFRPLILQVLGH86&DQDGDRU
your local distributor (if outside US/Canada) for further assis-
tance.
Workout results
not posting from
Nautilus Trainer™ to
MyFitnessPal
®
/ Under
Armour
®
Connected
Fitness.
Sync accounts From the Menu icon on the Nautilus Trainer™ App, select the
Sync to MyFitnessPal
®
or Under Armour
®
Connected Fitness.
Sync fails Review account and password for MyFitnessPal
®
/ Under Ar-
mour
®
Connected Fitness.
&RQWDFWDSSVXSSRUW#QDXWLOXVFRPLILQVLGH86&DQDGDRU
your local distributor (if outside US/Canada) for further assis-
tance.
45


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