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Condition/Problem Things to Check Solution
No display/partial display/
unit will not turn on
Checkelectrical(wall)
outlet
Make sure unit is plugged into a functioning wall outlet.
Check connection at front
of unit
Connection should be secure and undamaged. Replace
adapter or connection at unit if either are damaged.
Check data cable integrity All wires in cable should be intact. If any are visibly crimped or
cut, replace cable.
Check data cable
onnections/orientation
Be sure cable is connected securely and oriented properly.
Small latch on connector should line up and snap into place.
Check console display for
damage
Check for visual sign that console display is cracked or other-
wise damaged. Replace Console if damaged.
Console Display IfConsoleonlyhaspartialdisplayandallconnectionsarene,
replace the Console.
If the above steps do not resolve the problem, contact your
local distributor for further assistance.
Unit operates but Contact
HR not displayed
HR cable connection at
Console
Be sure cable is connected securely to Console.
HRcableboxconnection Be sure cables from handlebars and cable to Console are
secure and undamaged.
Sensor grip Be sure hands are centered on HR sensors. Hands must be
kept still with relatively equal pressure applied to each side.
Dry or calloused hands Sensorsmayhavedifcultywithdriedoutorcallousedhands.
Aconductiveelectrodecream(heartratecream)canhelp
make better conduct. These are available on the web or at
medicalorsomelargertnessstores.
Static Handlebar If tests reveal no other issues, Static Handlebar should be
replaced.
Unit operates but
Telemetric HR not
displayed
ChestStrap(optional) Strap should be “POLAR®” compatible and uncoded. Make
sure strap is directly against skin and contact area is wet.
CheckUserProle SelecttheEditUserProleoptionfortheUserProle.Goto
theWIRELESSHRsettingandmakesurethatthecurrent
value is set to ON.
Interference Trymovingunitawayfromsourcesofinterference(TV,Micro-
wave,etc).
Replace Chest Strap If interference is eliminated and HR does not function, replace
strap.
Replace Console If HR still does not function, replace Console.
Unit operates but
Telemetric HR displayed
incorrectly
Interference Make sure that the HR receiver is not blocked by a personal
electronic device in the left side of the media tray.
No speed/RPM reading,
Console displays “Please
Pedal” error code
Check data cable integrity All wires in cable should be intact. If any are cut or crimped,
replace cable.
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly.
Small latch on connector should line up and snap into place.
TROUBLESHOOTING
40


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