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E
Mustek GSmart 350 13
Helpful Hints
Issue Cause Solution
No power. 1. Batteries not loaded correctly.
2. Dead batteries.
1. Re-install batteries.
2. Replace batteries.
Power
Sudden power
failure.
1. Low battery power.
2. Auto Power Off function
engaged.
1. Replace batteries.
2. Turn Power On.
No capture when
shutter is depressed.
1. Camera not in View mode.
2. BUSY icon appears.
3. Memory is full.
4. Flash is charging.
1. Set camera to View mode.
2. Wait for camera to re-adjust.
3. Delete images in camera’s memory.
4. Wait for flash icon to stop blinking on OSD.
Flash does not work. 1. Flash is set to OFF.
2. USB is connected to the camera.
3. Environment is bright enough.
1. Set flash to AUTO in RECORD of OSD.
2. Disconnect the USB cable.
3. Continue capturing images.
Capture Images
Image is too bright
Or too dark.
1.Exposure(EXP) setting is
unsuitable.
1. Adjust EXP(exposure) setting while capturing
images with up/down arrows Or change EXP
setting in RECORD category of OSD.
USB
Device not ready
Or
Connection failure.
1. Camera is not powered on.
2. USB not connected properly.
3. USB data transfer error.
4. Hardware compatibility problem.
5. Insufficient USB power
1. Power on the camera.
2. Ensure USB cable is connected.
3. Unplug and reconnect the USB cable.
4. Contact your computer vendor for help.
5. Ensure USB connects directly to computer
host port, NOT keyboard or other port.
Transfer
Cannot transfer data.
1. Incorrect cable connection.
2. Camera is not turned on.
1. Reconnect the cables.
2. Turn on the camera.
Delete
CF Card error. 1. CF Card may not be formatted. 1. Format card through the OSD function.
Note: You will delete all data on the CF Card if
you reformat your CF Card.
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