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12 GENERAL INFORMATION
Exclusions
Normal Wear and Tear. Periodic maintenance, repair
and replacement of parts due to normal wear and tear are
excluded from coverage.
Batteries. Only batteries whose fully charged capacity
falls below 80% of their rated capacity and batteries that
leak are covered by this Warranty.
Abuse & Misuse. Defects or damage that result from: (a)
improper operation, storage, misuse or abuse, accident or
neglect, such as physical damage (cracks, scratches,
etc.) to the surface of the product resulting from misuse;
(b) contact with liquid, water, rain, extreme humidity or
heavy perspiration, sand, dirt or the like, extreme heat, or
food; (c) use of the Products or Accessories for
commercial purposes or subjecting the Product or
Accessory to abnormal usage or conditions; or (d) other
acts which are not the fault of MOTOROLA or
BINATONE, are excluded from coverage.
Use of Non-Motorola branded Products and
Accessories. Defects or damage that result from the use
of Non-Motorola branded or certified Products or
Accessories or other peripheral equipment are excluded
from coverage.
Unauthorized Service or Modification. Defects or
damages resulting from service, testing, adjustment,
installation, maintenance, alteration, or modification in
any way by someone other than MOTOROLA,
BINATONE or its authorized service centers, are
excluded from coverage.
Altered Products. Products or Accessories with (a) serial
numbers or date tags that have been removed, altered or
obliterated; (b) broken seals or that show evidence of
tampering; (c) mismatched board serial numbers; or (d)
nonconforming or non-Motorola branded housings, or
parts, are excluded from coverage.
Communication Services. Defects, damages, or the
failure of Products or Accessories due to any
communication service or signal you may subscribe to or
use with the Products or Accessories is excluded from
coverage.
How to Obtain Warranty Service or Other
Information?
To obtain service or information, please call:
US and Canada 1-888-331-3383
You will receive instructions on how to ship the Products
or Accessories at your expense and risk, to a BINATONE
Authorized Repair Center. To obtain service, you must
12


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