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7 TROUBLESHOOTING
43
Problem Possible Solution
There is no
video on the
TV screen
Verify that the TV is powered on and set to the
appropriate input source for the DCX set-top.
Verify that the DCX set-top is powered on and
tuned to an authorized cable channel.
Verify that all video cables between the DCX set-
top and the TV are firmly connected.
Verify that the coaxial cable feed is firmly
connected to the DCX set-top and the wall jack.
If the DCX set-top video output is
connected to a home theater unit,
verify that the home theater unit is
powered on and set to the appropriate
input source.
If the DCX set-top video output is
connected to a TV through an HDMI
connection, power off the TV and then
power off the DCX set-top. Wait one
second and then power on the devices.
Not all HDTVs can display every output format
(1080p, 1080i, 720p, 480p, or 480i) available on
the DCX set-top. To select a different format:
1. Ensure that your DCX set-top is plugged
into a power outlet and is turned off.
2. Connect the DCX set-top to your
television using a Standard-Definition
connector.
3. Turn on the DCX set-top with your
remote control.
4. Press the Menu button on the remote
control.
5. Press the and keys to display the
HDMI/YPbPr OUTPUT setting.
6. Press the key to cycle through the
available output formats until the HDTV
connection you would like to use is
selected..
53


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