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56 Troubleshooting
Remote clear
To wipe your phone data:
1 Log into your MOTOBLUR account:
www.motorola.com/mymotoblur
.
2 On the phone profile page, follow the link to delete
data.
Warning: All downloaded apps and user data on
your phone will be deleted. Data on your memory
card will not be deleted.
Restore your phone
If you lose your phone, you can log into your
MOTOBLUR account from a computer to locate your
phone or clear the data on it:
www.motorola.com/mymotoblur
.
When you get your next MOTOBLUR product, just log
into your existing MOTOBLUR account on your phone
to recover all your stuff automatically.
To recover your Android Market apps, see “Manage &
restore apps” on page 43.
Troubleshooting
were here to help
Crash recovery
In the unlikely event that your phone stops responding
to taps and key presses, try a quick reset. Remove the
back cover and battery (“Assemble & charge” on
page 3), then replace and turn on your phone as usual.
Service & repairs
If you have questions or need assistance, go to
www.motorola.com/support/cliq
, where you can
select from a number of customer care options. You
can also contact the Motorola Customer Support
Center at 1-800-734-5870 (United States),
1-888-390-6456 (TTY/TDD United States for hearing
impaired), or 1-800-461-4575 (Canada).
57


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