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Q. The camera functions normally but the video is much too dark or too light or even
completely black or white. The first video scenes may be exposed correctly and the
symptoms only appear after a certain amount of time.
A. Check the following:
Make sure the lens cap is removed.
Make sure the parameter values for the "Advanced Image Settings" are correctly set.
Extreme values may cause unexpected results when lighting conditions change.
Q. Playback is erratic or stutters or the playback colors are psychedelic or the video
flashes, has corrupted blocks etc.
A. Always first copy the video file from the memory card to your hard drive.
Your PC or graphics card may not be powerful enough to playback the video stream.
You may not have enough memory installed in your PC.
Use VLC Media Player. Window Media Player often chokes on underpowered
machines.
Psychedelic colors may also indicate problems with the CMOS lens module. Make
sure the CMOS lens cable is correctly seated and not cracked. The lens cable is very
fragile.
Q. There is a distinctive buzzing or clicking noise when videos are played back.
A. Only use quality micro SD cards with a class rating of 4 or above. Low quality cards can
draw excessive current which may result in electrical noise in the recording.
Q. When I update the firmware the blue LED remains on for about 2 seconds and then the
yellow LED remains on. The firmware is not updated, but the firmware file is deleted from
the card.
A. Firmware must be updated using an SD card formatted in FAT32. In firmware versions
up to v2.03 larger cards with a capacity of 64GB and above are formatted with exFAT. New
cards with a capacity up to 32GB are formatted with the FAT32.
Getting Help
This camera, together with the #16, is the best supported camera of it's kind. In case of
problems or questions your first stop should be a visit to:
http://www.rcgroups.com/forums/showthread.php?t=1904559.
This thread is dedicated to questions related to the Mobius ActionCam. It should be noted
that the forum is for aerial RC discussions only, so please avoid post anything off-topic. The
first 8 posts contain links to all the important information, including a list of sources where
you can buy this camera. ONLY buy from the sources listed. It is very probable that other
sources will offer fake copies. These copies are NOT original and will NOT perform as
expected.
This manual was last updated on 5 February 2015
15


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