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Mitsubishi WD-73840 Manual

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52 Warranty
For assistance call 1(800) 332-2119
Mitsubishi Home-Cinema Television Limited Warranty (Canada only)
This limited warranty is valid only for products purchased, used and serviced in Canada. MITSUBISHI ELECTRIC
VISUAL SOLUTIONS AMERICA, INC. (“MEVSA”) warrants as follows to the original purchaser of this television from an
authorized MITSUBISHI Audio/Video Dealer, should it prove defective by reason of against defects arising from improper
workmanship and/or material:
a. Parts. The lenticular (i.e. front picture) screen is warranted against defects in materials and workmanship for a period of
thirty (30) days from the date of the original purchase at retail. The lamp and all other parts (except any software incorporated
into this television) are warranted for a period of one (1) year from the date of the original purchase at retail. We will repair or
replace, at our option, any defective part without charge for the part. Parts used for replacement may be replaced with those
of like kind and quality and may be new or remanufactured. Parts used for replacement are warranted for the remainder of
the original warranty period.
b. Embedded Software. MEVSA warrants that all software developed by MEVSA and incorporated into this television set
(the “Embedded Software”) will perform in accordance with the functional description of Embedded Software in all mate-
rial respects, but MEVSA does not warrant that the Embedded Software is error-free. The limited warranty contained in this
section shall continue for a period of one (1) year from the date of the original purchase at retail. If, after prompt notice within
the warranty period, MEVSA determines that the Embedded Software has failed to perform in accordance with such func-
tional description in all material respects and if such failure is not due to accident, misuse, modification or misapplication of
the Embedded Software, then MEVSA shall modify the nonconforming Embedded Software and make available the modi-
fied Embedded Software at no charge to you, which at MEVSA’s sole discretion may be fulfilled by means of modification or
replacement software contained on a replacement memory card or made available through download via the Internet or email
for Customer installation. The foregoing shall be MEVSA’s sole obligation to you under this limited warranty. All rights under
this limited warranty on the Embedded Software also subject to your acceptance of and compliance with the terms of the
Software License Agreement applicable to this television, and this limited warranty on the Embedded Software shall be null
and void if the Embedded Software is modified or changed in any manner except as specifically authorized by MEVSA.
c. Labor. For thirty (30) days after the original purchase at retail, we will repair or replace, at our option, the lenticular screen
if it proves defective. For certain items that are designed to be replaced by the consumer, including (but not limited to) some
Embedded Software and Lamps, the consumer is solely responsible for any replacement labor. For all other parts, we will
provide the labor for a warranty repair by an authorized MITSUBISHI service center without charge for one (1) year from the
original date of purchase at retail.
d. Notice. To obtain warranty service, you must notify an authorized MITSUBISHI service center of any defect within the
applicable warranty time period.
e. This DLP Projection Television uses a single DLP chip to create the screen image. This technology creates the image using
small dots, or picture elements (pixels). Your DLP Projection TV is manufactured to a high level of performance and quality, in
fact, 99.99% perfect in the number of properly functioning pixels. As in other display technology, sometimes a pixel is con-
tinuously active, inactive or the incorrect color. Our standard is clear; MEVSA warrants only that the percentage of properly
functioning pixels will be not less than 99.99% of all pixels.
BEFORE REQUESTING SERVICE, please review the instruction booklet to insure proper installation and correct
customer control adjustment. If the problem persists please arrange for warranty service.
1. TO OBTAIN WARRANTY SERVICE:
a. Contact your nearest authorized MITSUBISHI service center, whose name and address can be obtained from your MIT-
SUBISHI dealer or by calling MEVSA at 800-332-2119.
b. Warranty service will be provided in your home or, if required, at an authorized service shop, provided that your television
is located within the geographic territory customarily covered by an authorized MITSUBISHI service center. If not, you must
either deliver your television to an authorized service location at your own expense, or pay for any travel and/or transportation
costs the service center may charge to and from your home. Actual service labor will be provided without charge.
c. Proof of purchase date from an authorized MITSUBISHI dealer is required when requesting warranty service. Present your
sales receipt or other document which establishes proof and date of purchase. THE RETURN OF THE OWNER REGISTRA-
TION CARD IS NOT A CONDITION OF COVERAGE UNDER THIS LIMITED WARRANTY. However, please return the Owner
Registration Card so that we may contact you should a question of safety arise which could affect you.
2. THIS LIMITED WARRANTY DOES NOT COVER:
a. Up to .01% pixel outages (small dot picture elements that are dark or incorrectly illuminated).
… 52 …


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