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Service
42
Contact in the event of a fault
In the event of any faults which you
cannot remedy yourself, please contact
your Miele dealer or the Miele Customer
Service Department.
You can book a Miele Customer Ser-
vice Department call-out online at
www.miele.com/service.
Contact information for the Miele Cus-
tomer Service Department can be
found at the end of this document.
Please quote the model identifier and
serial number of your appliance (Fabr./
SN/Nr.) when contacting the Miele Cus-
tomer Service Department. This inform-
ation can be found on the data plate.
Please note that telephone calls may be
monitored and recorded for training
purposes and that a call-out charge will
be applied to service visits where the
problem could have been resolved as
described in this booklet.
The data plate can be found in the in-
terior cabinet of the refrigeration appli-
ance.
EPREL database
From 1 March 2021, information on en-
ergy labelling and ecodesign require-
ments will be available in the European
Product Database (EPREL). You can
find the product database at the follow-
ing link https://eprel.ec.europa.eu/. You
will be asked to enter the model identi-
fier.
The model identifier can be found on
the data plate.
Warranty
The appliance warranty is valid for 2
years from date of purchase. In the UK,
you must activate your cover by calling
0330 160 6640 or registering online at
www.miele.co.uk.
For more information on country-spe-
cific warranty terms and conditions,
please contact Miele Customer Service.
42


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