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Problem solving guide
76
Problem Cause and remedy
Too much ground coffee There is too much ready ground coffee in the ground
c
offee chute.
If more than one level spoon of ground coffee is
added to the coffee chute, the brew unit cannot
process the coffee. The ground coffee will be directed
into the waste container and the fault message will
appear in the display.
Switch the coffee machine off with the On/Off
sensor .
Remove
and clean the brew unit (see "Cleaning
and care – Brew unit").
Remove
the ground coffee inside the coffee
machine, e.g. with a vacuum cleaner.
Use the co
ffee spoon supplied to add ground
coffee to the ground coffee chute. Add only one
portion of ground coffee to the chute.
Check water intake There is a problem with the mains water inlet.
Chec
k whether the inlet hose is kinked or the
stopcock is not turned on completely.
Remove
and empty the water container.
P
ush the water container back in the machine,
making sure it is positioned correctly.
Push the water container in
until it engages
The water container is not in the correct position.
Remo
ve the water container and replace it.
This fault message also appears if the water container
was not correctly filled and replaced for descaling.
Fill
the water container to the descaling symbol
and restart the descaling process.
76


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