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. . . the machine doesn’t rinse through when switched on,
even though the rinse programme is set to "on".
If the temperature of the machine above 60 °C, rinsing cannot
take place.
. . . water stopped flowing whilst programming in the
amount to use
Water flow stops automatically when the maximum fill quantity
is reached. The maximum quantity is stored in memory.
There is insufficient water in the water container. The quantity
used previously was not saved to memory.
. . . the preparation time and the maximum fill quantity of
the coffee varies considerably
The coffee grind varies depending on type of coffee. Different
producers may also use different grinds for the same type of
coffee. For this reason the preparation times and maximum fill
quantities can vary.
. . . the espresso or coffee is not hot enough
^ Have the cups been pre-warmed?
The smaller and thicker the cup, the more important it is to
pre-warm it.
^
Check whether the capsule plate is dirty. Clean the capsule
plate.
. . . the coffee is too weak
^
Make sure the amount of water programmed is not too
much for the coffee.
^
Check to see how many coffees have already been
dispensed.
If the amount of water is correct and 15,000 coffees have
already been dispensed you will need to replace the
capsule hopper in the brew unit. See "Cleaning and Care:
Maintenance".
Problem solving guide
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