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Warranty claims
The guarantee period for this appliance is 24 months. The guarantee starts from the date of
purchase (cash receipt). In case of malfunction you may send the appliance add to your dealer,
information about the malfunction and the original purchase receipt (which is obligatory for
a repair free of charge)
Within the guarantee period we repair defects of the appliance, which are based on material or
manufacturing faults, in our choice by repair or exchange. These obligations do not extend the
period of guarantee. No claim on a new period of guarantee results from it.
An exact description of the complaint reduces the processing time.
We apologise for any inconvenience, that any claims of good-will are excluded:
- after expiry of the lifetime due to the construction and especially for batteries, accumulators,
electric lamps etc.
- for consumption accessories and wear parts such as driving belts, motor coals, tooth
brushes, grinding
attachments, dough hooks, beaters, mixer attachments, round cutters etc.
- in case of breakage, as e.g. glass, porcelain or plastic
- in case of damages in transport, misuse, as well as
- in case of lack of care, cleaning and maintenance and in case of non observance of
operation or mounting instructions
- in case of chemical and / or electrochemical effects
- in case of operation with wrong type of current respectively voltage and in case of
connecting to unsuitable power sources
- in case of abnormal environmental conditions and in case of strange operation conditions
- as well as then, if repairs or illegal abortions are made by persons, who are not authorised
by us or
- if our appliances are equipped with spare parts, supplementary parts or accessories, which
are not original parts or
- if contact with unsuitable material have caused the damage
Subject to technical alterations
Version 10/2012
13


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