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Terms of guarantee
In addition to the legal guarantee claims, to which
the end user is entitled relative to the seller, for this
device, if it was purchased from a dealer authorized by
Melitta
®
due to his consulting competence, we grant a
manufacturer´s
guarantee under the following conditions:
1. The guarantee period begins with the day the
product was sold to the end user. The guarantee is
36 months. The purchase date of the device must
be verified by a purchase receipt.
The device was designed and built for household
use only. It is not dedicated for a commercial use.
Guarantee performances lead neither to an
extension of the guarantee period nor to a new
beginning of the guarantee period for the device
or installed spare parts.
2. Within the guarantee period we will correct
all device defects that are based on material or
manufgacturing errors, through repair or
replacement of the device at our discretion.
Replace parts become the property of Melitta
®
.
3. Defects that occurred due to improper connection,
improper handling, or repair attempts by
nonauthorized persons are not covered by the
guarantee. The same applies for failure to comply
with the use, care, and maintenance instructions as
well for the use of consumables (e.g. cleaning and
decalcifying agents or waterfilters) that do not
correspond to the original specifications. Wear
parts (e.g. seals and valves) and fragile parts like
glass are excluded from the guarantee.
4. Guarantee performances are processed via the
Service Hotlines for the respective country (see
information below).
5. These guarantee conditions apply for devices
purchased and used in UK If devices are purchased
in foreign countries or brought into foreign
countries, then guarantee performances will
only be provided as specified in the guarantee
conditions applicable for this country.
Melitta International GmbH - UK Division
32 A Thorpe Wood Business Park
Thorpe Wood
Peterborough PE3 6SR
United Kingdom
UK Office: 0044 0 1733 260905
www.international.melitta.de
France
Melitta France S.A.S.
9 rue Saint Fiacre
02570 Chézy-sur-Marne
Switzerland
Melitta
GmbH
Bahnhofstrasse 47
CH-4622 Egerkingen
Tel.: 062 388 98 49
www.melitta.ch
Belgium, Luxemburg
Melitta België N.V.
Brandstraat 8
9160 Lokeren
België/Belgique
Tel. +32 (0)9 331 52 30
www.melitta.be
Garantie Melitta
Outre les droits de garantie appartenant à l’utilisateur
final vis-à-vis du vendeur, nous fournissons avec cet
appareil une garantie constructeur aux conditions
suivantes, à condition que la machine ait été acquise
auprès dun revendeur
agréé :
1. La période de garantie prend effet à la date d’achat de
la machine par l’utilisateur final. Elle est de 3 ans. La
date dachat de la machine doit être indiquée sur une
preuve d’achat.
La machine a été conçue et fabriqe pour un usage
domestique et non pour un usage industriel.
2. Pendant la période de garantie, nous nous chargeons
de redier à tous les défauts de la machine, faisant
suite à un défaut de matériel ou de fabrication, et
procédons, selon notre choix, à la réparation ou au
remplacement de l’appareil. Les pièces remplacées
sont alors la proprté de Melitta.
3. Sont exclus de la garantie les défauts liés à un
branchement non conforme, à une manipulation
nonconforme ou à des tentatives de réparation par
des personnes non autorisées. Il en va de même en
cas de non-respect des consignes d’utilisation, de
maintenance et d’entretien, ainsi qu’en cas d’utilisation
de consomm ables (produits de nettoyage, de
tartrage ou filtre à eau) non conformes aux
spécifications. Les pièces d’usure (telles que les joints
et vannes par ex.) et les pces facilement cassables
comme le verre, sont également exclus de la garantie.
4. Les garanties sont appliquées par l’assistance
téléphonique
(France: Service Consommateur N° Azur 0 970 805 105.
Belgique et Luxembourg: +32 (0)9 331 52 30 ).
5. Ces conditions de garantie sont valables pour les
machines achetées et utilisées en France, Belgique
ou Suisse. Lorsque des machines sont achetées à
l’étranger ou impores là-bas, les prestations de
garantie sont uniquement appliquées dans le cadre
des conditions de garantie en vigueur dans ce pays.
6. Melitta considère ce produit comme un produit
échangeable. Il n’existe donc pas de pièces détachées.
Pour information tous les produits échangebles
fectueux sont détruits dans le cadre légal
de la réglementation nationale DEEE (Déchets
d’Equipements Electriques et Electroniques)
Melitta France SAS
Service consommateurs
02570 Chézy sur Marne
28


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