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Megasat Portable Classic Manual

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ENGLISH ENGLISH
18
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SpecicationsTroubleshooting
There are a number of common issues that can affect the signal reception quality or the operation of the Sat-
master Portable. The following sections address these issues and potentialsolutions.
Blown Fuse, Low Power, or Wiring
If the antenna unit is installed but entirely non-responsive, there are three key factors to check as part of the
troubleshooting Process:
1. Blown Fuse
With the system powered on, move the antenna reflector slowly by hand. If the reflector does not move freely,
a fuse is not the Problem. If the reflector does move freely, one of the two fuses mounted on the CPU Board
may have blown or been broken. The Satmaster Portable Technical Manual Provides detailed instructions for
authorized service personnel who may be required to replace a fuse. Contact your local Megasat dealer or
service center for assistance.
2. Low Power
If the power cable to the antenna unit is more than 50ft (15 m), the power levels can decrease over the course
of the cable, resulting in a voltage or current level at the antenna unit that is too low to power the system Pro-
perly. The Satmaster Portable Technical Manual Provides detailed instructions for supplying adequate power to
the antenna unit. Contact your local Megasat dealer or service center for assistance.
3. Cable connection
If the system has been imProperly wired, it will not operate correctly. The Satmaster Technical Manual Provides
detailed instructions for authorized service personnel who may be required to check the wiring. Contact your
local Megasat dealer or service center for assistance.
4. Satellite Signal Blocked
Satellite signals can be blocked or degraded by buildings, other vessels, or equipment on the vessel itself.
Simply moving the vessel or obstruction will clear the signal.
5. Satellite Coverage Issue
Satmaster Portable will Provide outstanding reception within the 18” (46 cm) antenna coverage area for your
satellite television service of choice. However, reception can be degraded as you apProach the fringe coverage
areas. Refer to your satellite television service manual to check the viable coverage area for a18” (46 cm) an-
tenna.
6. Radar Interference
The energy levels radiated by radar units can overload the antenna’s front-end circuits. Check with your installer
to make certain that the Satmaster Portable antenna unit is in the optimal location with regard to your radar
unit.
7. Satellite Frequency Data Changed
If some channels work while one or more other channels do not, or if the antenna is unable to find the satellite,
the selected satellite’s frequency data may have changed. This frequency data can be updated via the mainte-
nance port. Contact your local Megasat dealer or service center for assistance.
8. Incorrect or Loose RF Connectors
A loose RF connector can reduce the quality of the satellite signal. Also, if you cannot switch satellites using
your IRD remote, your IRD may be connected to the wrong antenna base plate connector. The Satmaster Por-
table Technical Manual Provides instructions for authorized service personnel who may need to check the RF
connections. Contact your local Megasat dealer or service center for assistance.
Antenna Typ
LNB Typ
User
Frequency Band
Operating Frequency
Polarization
Antenna Gain
Minimum EIRP (reception area)
Tracking Rate
Elevation Range
Azimuth Range
Type of Stabilization
Temperate Range
Power
Dish Diameter
Dimensions (W/H/D)
Weight
Satmaster Portable Classic:
Satmaster Portable Premium:
Satmaster Portable Professional:
Astra1
Astra 1 Nord, Astra 1 Süd, Astra 2 Nord,
Astra 2 Süd, Astra 3, Astra 4 Nord,
Astra 4 Süd, Atlantic Bird 3, Eurobird 9,
Eutelsat W2M, Hispasat, Hotbird, Thor,
TürkSat
Astra 1 Nord, Astra 1 Süd, Astra 2 Nord,
Astra 2 Süd, Astra 3, Astra 4 Nord,
Astra 4 Süd, Atlantic Bird 3, Eurobird 9,
Eutelsat W2M, Hispasat, Hotbird, Thor,
TürkSat
Preprogramed Satellite:
Parabolantenna
Universal Single LNB
1
Ku Band
10.7GHz - 12.75GHz
V/H or RHCP/LHCP
33dBi
50dBW
ca. 1-2 min.
10° - 60°
360°
2-Achsen DC Motor
-30°C to 80°C
12 V / 24 V / 230 V (Power supply option)
46cm
46cm / 46cm / 41cm
7kg
… 20


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