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4. Línea de atención al cliente
Antes de remitir el aparato a MEDION tiene que
comunicarse con nosotros a través de la línea de atención al
cliente “Hotline”. Recibirá más informaciones de cómo
hacer uso de su derecho de garantía.
El uso de la línea de atención al cliente no es gratuito.
La línea de atención al cliente no sustituye de ningún modo
la formación del usuario en software o hardware, la
consulta en el manual, o la asistencia de productos
procedentes de otras empresas.
MEDION ofrece adicionalmente una línea de atención al
cliente de pago para consultas no asumidas por la garantía.
II. Condiciones especiales de
garantía para ordenadores de
sobremesa (PC), ordenadores
portátiles (notebook), ordenadores
de bolsillo (PDA) y navegadores GPS
(PNA) de MEDION
Si una de las opciones incluidas en el suministro presenta
un defecto, también tiene derecho a reparación o
sustitución. La garantía cubre gastos de material y de
trabajo para restablecer la funcionalidad del aparato
MEDION en cuestión.
Si se usa para el aparato un hardware no fabricado ni
distribuido por MEDION, esto puede provocar el cese de la
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