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Customer Helpline 0345 605 2063
Suspected malfunctions are often due to causes that the user can x themselves. Therefore, check
the product using this section. In most cases the problem can be solved quickly.
WARNING!
Only perform the steps described within these instructions! All further inspection, maintenance and
repair work must be performed by an authorised service centre or a similarly qualied specialist if
you cannot solve the problem yourself!
Troubleshooting
General Troubleshooting
Gloves and appropriate protective clothing must be worn when performing these instructions. When
inspecting the line always take off the plug .
Problem Possible Cause Solution
Product does not start Not connected to power
supply
Connect to power supply
Power cord or plug is
defective
Check by a specialist
electrician
Other electrical defect to the
product
Check by a specialist
electrician
Product does not reach full
power
Extension cord not suitable
for operation with this product
Use a proper extension cord
Power source (e.g.generator)
has too low voltage
Connect to another power
source
Air vents are blocked Clean the air vents
Unsatisfactory cutting
performance
Cutting device worn or empty Replace cutting device
18


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