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Contact opnemen met Magellan
Contact opnemen met Magellan
De nu volgende informatie is belangrijk in het geval u ondersteuning voor uw Magellan eXplorist
nodig hebt. U kunt uw vragen of opmerkingen dan direct aan de juiste persoon bij Thales
Navigation richten.
Contact opnemen met Magellan in Noord-Amerika
Technische ondersteuning
Als u technische ondersteuning nodig hebt, hulp bij het uitvoeren van functies of als u een
technische vraag hebt over het functioneren van uw Magellan-product, neem dan contact met
ons op via Internet op www.magellangps.com. U kunt ons ook per fax of telefoon bereiken.
Onze medewerkers voor technische ondersteuning zijn bereikbaar van maandag tot en met vrijdag
tussen 06:00 en 17:00 uur P.S.T/P.D.T.
Telefoonnr: 800-707-9971 of +1 909-394-5000 (buiten Noord-Amerika).
U kunt technische ondersteuning ook per fax bereiken: +1 909-394-7050 [t.a.v. Technische
ondersteuning].
e-mail: magellansupport@thalesnavigation.com
Garantieservice
Om in aanmerking te komen voor garantieservice moet de klant contact met ons opnemen voor
een retourneringsautorisatie (RMA), alvorens het product te versturen. Verzendingen die bij ons
aankomen zonder retourneringsautorisatie kunnen worden geweigerd. Neem voor een
retourneringsauthorisatie gewoon contact op met onze afdeling ondersteuning:
Tel: 800-707-9971 of 909-394-5000
Fax: 909-394-7050 [t.a.v. Technische ondersteuning]
e-mail: magellansupport@thalesnavigation.com
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